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Home
Membership
How We Deliver
- - Executive Services
  - HR Diagnostic Surveys
  - Guided Implementations
  - Workshops
  - Training Programs
  - HR Research
  - All Services
Browse Member Site
Careers

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Employee Engagement

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Employee Experience Workbook Use this tool to analyze data and begin the process of developing the key area(s) of focus for the employee experience initiative.
Discovery Interview Guide Use this guide to find interviewing tips and sample questions that can be used during discovery interviews to gain employee perspectives.
Empathy Map Template Use this template to develop an empathy map in order to synthesize employee thoughts, feelings, and needs.
Journey Map Template Use this template to develop a journey map that illustrates employees' perceptions, emotions, and needs experience through a specific work process.
Employee Experience Project Planning Template Use this template to document employer and employee needs from the employee lifecycle.
Employee Experience Test Session Guide Use this guide during prototype testing sessions to track feedback conversations.