Tagged - manager

Role Plays: Negotiate With Empathy

Use these scenarios to practice negotiating through role playing.

Training Deck: Negotiate With Empathy

Adopt a simple three-step approach to negotiation. Use this approach to reflect on your objectives, understand the perspectives of others, craft a compelling message, and...

Negotiate With Empathy

Negotiating is often thought of negatively. However, negotiation helps us find common ground. Help managers negotiate with empathy to achieve objectives and strengthen...
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Train Leaders to Practice Foundational Communication Skills

Communication is the basis of relationships, especially within team settings where trust building becomes essential. Help managers of all levels develop their communication...
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Training Deck: Foundational Communication Skills

Develop core communication skills by understanding the communication process. Then, use your understanding of the communication process to craft clear messages, improve...

Foundational Communication Skills Handbook

This workbook will allow participants to take notes and complete activities during Foundational Communication Skills training.

Email Scenario Handouts

Use these scenarios as part of Foundational Communication Skills training to practice communication skills.

Learning in Action: Foundational Communication Skills

Use this handout to remind learners of core Foundational Communication Skills concepts when faced with real situations where communication is key.

Program Manager

The Program Manager strategizes and implements high-level program initiatives, ensuring that all programs deliver desirable outcomes to the organization.

Training Deck: Train Managers to Build Key Resilience Behaviors

Today’s leaders are faced with constant change and increasing complexity. Equip your leaders to be able to better respond to this environment with an understanding of key...
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