What is Paylocity?
Paylocity is all-in-one software platform that gives HR pros a way to easily manage daily tasks in payroll, benefits, talent, and workforce management. Paylocity's modern HR and payroll solution streamlines work, enhancing business outcomes. Their unified software suite makes it easier to focus on building your workforce.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
9
Since last award
97 Plan to Renew
11
Since last award
78 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+82 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Paylocity?
Pros
- Respectful
- Reliable
- Fair
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Direct Deposit
Benefits Calculation
Time and Attendance
Tax Form Preparation
Taxation Deduction
HR Systems Interface
Self Service Portal
Compensation Management
Retirement Plan Tracking
Vacation and Leave Tracking
Accounting Systems Interface
Vendor Capability Ratings
Business Value Created
Breadth of Features
Usability and Intuitiveness
Quality of Features
Ease of IT Administration
Vendor Support
Product Strategy and Rate of Improvement
Ease of Data Integration
Availability and Quality of Training
Ease of Implementation
Ease of Customization
Also Featured in...
Workforce Management - Midmarket
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Talent Management
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Benefits Administration
Translation missing: en.product_page.ratings.score 8.4
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Human Capital Management - Midmarket
Translation missing: en.product_page.ratings.score 8.2
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Paylocity Reviews
Robert A.
- Role: Human Resources
- Industry: Education
- Involvement: End User of Application
Submitted Oct 2025
A Game-Changer for HR
Likeliness to Recommend
What differentiates Paylocity from other similar products?
Paylocity offers an all-in-one platform covering core HR, payroll, time & attendance, benefits administration, talent management,
What is your favorite aspect of this product?
benefits administration
What do you dislike most about this product?
limited customization
What recommendations would you give to someone considering this product?
allow better customization
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
Joy N.
- Role: Human Resources
- Industry: Healthcare
- Involvement: Business Leader or Manager
Submitted Oct 2025
Innovative and Intuitive
Likeliness to Recommend
What differentiates Paylocity from other similar products?
It offers a modern, all-in-one payroll/HR platform with strong employee-self-service tools, mobile access, on-demand pay, and newer functionality like spend management and AI assistants that set it apart
What is your favorite aspect of this product?
My favorite aspect is the employee self-service + mobile app: employees can access paystubs, time off requests, and schedules themselves, which reduces admin burden and improves transparency
What do you dislike most about this product?
The biggest downside is that some users find aspects of the UI (especially mobile/time tracking) less intuitive or slower to configure than they’d like, and pricing/implementation can be less transparent.
What recommendations would you give to someone considering this product?
I’d recommend: Make sure you map out your specific workflows ahead of time (time tracking, accruals, mobile use) so you know it will fit. Ask for a live demo of the mobile/time & labor features and test on actual devices. Review pricing, service/implementation timelines, and support levels clearly. If you have complex integrations or unique needs, check how well customization works and whether you’ll need extra consulting.
Pros
- Performance Enhancing
- Enables Productivity
- Unique Features
- Appreciates Incumbent Status
Cons
- Under Delivered
- Charges for Enhancements
Milcon Commercial C.
- Role: Human Resources
- Industry: Construction
- Involvement: IT Leader or Manager
Submitted Oct 2025
A lot of changes that don't make sense for us.
Likeliness to Recommend
What differentiates Paylocity from other similar products?
Easy to use with Time & Labor and Payroll being integrated smoothly. Paylocity app also is a plus. Other companies usually have 2 websites and an external app to make everything inegrate together..
What is your favorite aspect of this product?
Simple to use for all employees.
What do you dislike most about this product?
The constant changes that have been made. Some of these changes have not helped be more efficient. Time & Labor hours not being to the 10th in decimals, but being to the 1000th. It doesn't make sense for our business with us completing State and Federal projects. Those numbers need to be precise. It takes more time for me to change them now than ever. Surveys - When I click into one of our companies within our Company Set, all of my surveys for all of the companies show up. This is confusing. Paylocity App - Took away managers option to see previous week's time card for all employees. It helps us compare our hours week by week.
What recommendations would you give to someone considering this product?
Not to be like other payroll companies or try to keep up with the Jones'. We choose to stay with Paylocity becuase it is easy to use and not as rigid as other payroll companies like Paycom, Paycor and ADP. We know integrating certain things and being innovative is sometimes unavoidable, but as the customer, we have not been asked what we want. We usually get a notification saying such and such changes are being made on these dates, etc. It would be nice if you would ask employer's for their input before making big changes!
Pros
- Efficient Service
- Effective Service
- Caring
- Respectful
