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Paylocity

Paylocity

Composite Score
8.2 /10
CX Score
8.4 /10
Paylocity
8.2 /10

What is Paylocity?

Paylocity is all-in-one software platform that gives HR pros a way to easily manage daily tasks in payroll, benefits, talent, and workforce management. Paylocity's modern HR and payroll solution streamlines work, enhancing business outcomes. Their unified software suite makes it easier to focus on building your workforce.

Company Details


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Awards & Recognition

Paylocity won the following awards in the Human Capital Management - Midmarket category

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Paylocity Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Paylocity.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

7
Since last award

95 Plan to Renew

9
Since last award

76 Satisfaction of Cost Relative to Value

3
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+79 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Paylocity?

3% Negative
9% Neutral
88% Positive

Pros

  • Respectful
  • Acts with Integrity
  • Reliable
  • Trustworthy

Feature Ratings

Average 76

Employee Record

84

Payroll Administration

82

Reporting and Analytics

79

Position Management

78

Benefits Administration

77

Time and Attendance

77

Talent Acquisition

75

Interactive Organizational Chart

73

Workforce Planning

73

Learning and Development

72

Scheduling

72

Vendor Capability Ratings

Average 74

Breadth of Features

79

Business Value Created

77

Ease of IT Administration

76

Ease of Data Integration

76

Quality of Features

75

Usability and Intuitiveness

75

Ease of Implementation

74

Product Strategy and Rate of Improvement

74

Availability and Quality of Training

73

Vendor Support

72

Ease of Customization

68

Paylocity Reviews

Jeff G.

  • Role: Finance
  • Industry: Retail
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2025

Comprehensive HRM System with Good Value and ROI

Likeliness to Recommend

10 /10

What differentiates Paylocity from other similar products?

Make no mistake, most HRM systems offer similar features and tools to accomplish human resource tasks. Working with many vendors over the years, I feel that Paylocity has offered a good stable environment while making continuous improvements, while being an affordable solution. Price increases have been fair and are based upon size of your organization. Most features are true improvements that are helpful to aid in daily tasks and make your workday more efficient. The product looks professional to our employees and is simple for them to use.

What is your favorite aspect of this product?

One of my favorites has always been time and attendance. I have used the product in various environments and it has been simple to implement and maintain this very important aspect of an HR system. Recently I have come to enjoy and respect the recruiting aspect of the software. Organizing hiring and helping communicate with applicants and potential employees has been a huge productivity boost to our staff.

What do you dislike most about this product?

With some many features and modules it can be overwhelming to learn and implement everything at once. Like any company, you will have an implementation team to assist you. I recommend taking your time and implement module by module over a period of time. One of the drawbacks, is the lack of follow through by Paylocity if you use this method of implementation.

What recommendations would you give to someone considering this product?

Plan, plan and plan some more. Engage your staff in training and setting expectations. Take your time and implement modules over time to get them setup and working properly. You will benefit in the long run rather then getting overwhelmed in the short term.

Pros

  • Reliable
  • Fair
  • Friendly Negotiation
  • Helps Innovate

Dave L.

  • Role: Information Technology
  • Industry: Not for Profit
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2025

Solid, feature-rich, accurate, easy to use HRIS sy

Likeliness to Recommend

10 /10

What differentiates Paylocity from other similar products?

Superior HR, Time and Labor, Recruiting, Onboarding, Reporting, and mobile app. Excellent customer service.

What is your favorite aspect of this product?

Intuitive and reliable.

What do you dislike most about this product?

Benefits was implemented separately from HR.

What recommendations would you give to someone considering this product?

Have the demos address all your pain points and special needs.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Rene S.

  • Role: Human Resources
  • Industry: Healthcare
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2025

Great user and administrator experience

Likeliness to Recommend

10 /10

What differentiates Paylocity from other similar products?

The Knowledge Base is extensive and a great resource. he client services team is accessible and responsive.

What is your favorite aspect of this product?

The Data Insights provide a quick snapshot without having to pull reports.

What do you dislike most about this product?

The new self-service portal "Home" page. I much preferred the prior portal, both as an employee and as an administrator.

What recommendations would you give to someone considering this product?

Highly recommend. Add as many or as few modules as you need knowing that you can add additional modules as business needs change.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

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