What is Paylocity?
Paylocity is all-in-one software platform that gives HR pros a way to easily manage daily tasks in payroll, benefits, talent, and workforce management. Paylocity's modern HR and payroll solution streamlines work, enhancing business outcomes. Their unified software suite makes it easier to focus on building your workforce.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
8
Since last award
96 Plan to Renew
6
Since last award
79 Satisfaction of Cost Relative to Value
6
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Paylocity?
Pros
- Respectful
- Client Friendly Policies
- Efficient Service
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Onboarding Offboarding
Rewards Recognition
Collaboration
Learning and Development
Talent Acquisition
Employee Engagement
Compensation Management
Career Pathing
Succession Planning
Performance Management
Wellness
Vendor Capability Ratings
Business Value Created
Usability and Intuitiveness
Quality of Features
Ease of Implementation
Breadth of Features
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Ease of IT Administration
Ease of Customization
Also Featured in...
Workforce Management - Midmarket
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Payroll
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Benefits Administration
Translation missing: en.product_page.ratings.score 8.4
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Human Capital Management - Midmarket
Translation missing: en.product_page.ratings.score 8.2
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Paylocity Reviews
Rene S.
- Role: Human Resources
- Industry: Healthcare
- Involvement: Business Leader or Manager
Submitted Nov 2025
Great user and administrator experience
Likeliness to Recommend
What differentiates Paylocity from other similar products?
The Knowledge Base is extensive and a great resource. he client services team is accessible and responsive.
What is your favorite aspect of this product?
The Data Insights provide a quick snapshot without having to pull reports.
What do you dislike most about this product?
The new self-service portal "Home" page. I much preferred the prior portal, both as an employee and as an administrator.
What recommendations would you give to someone considering this product?
Highly recommend. Add as many or as few modules as you need knowing that you can add additional modules as business needs change.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Beth C.
- Role: Human Resources
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Oct 2025
Paylocity gets the job done
Likeliness to Recommend
What differentiates Paylocity from other similar products?
Their support model has been evolving over time and I know feel much better about the support I receive. I have heard more complaints about other software.
What is your favorite aspect of this product?
For a one-stop-shop, it covers many areas pretty well.
What do you dislike most about this product?
The amount of time it takes for a bug to be resolved. We can be told an issue may take months and months to be fixed.
What recommendations would you give to someone considering this product?
Make sure you understand all your critical "must haves" and if you are migrating data from another system, work hard on this part. We were unfortunately left with incomplete data due to the person in charge of the migration (on our side) not consulting with others (me) and ensuring nothing was missing and the data was coming over correctly.
Pros
- Continually Improving Product
- Caring
- Respectful
- Acts with Integrity
Samantha B.
- Role: Human Resources
- Industry: Finance
- Involvement: Business Leader or Manager
Submitted Oct 2025
Exceptional Payroll & Recruitment Tools
Likeliness to Recommend
What differentiates Paylocity from other similar products?
Paylocity offers a seamless payroll experience that’s both reliable and easy to manage, paired with a robust recruitment module that simplifies candidate tracking and onboarding. What truly sets it apart is the dedicated service department and knowledgeable account managers who make implementation smooth and ongoing support exceptional.
What is your favorite aspect of this product?
The payroll module is incredibly user-friendly and accurate, saving us time and reducing errors. The recruitment features—from job postings to applicant tracking—are comprehensive and intuitive. Plus, the support team and account managers are responsive, proactive, and genuinely invested in our success.
What do you dislike most about this product?
While most features are strong, reporting could be more flexible and customizable. Some analytics require manual workarounds, which can be time-consuming for strategic HR planning.
What recommendations would you give to someone considering this product?
If payroll accuracy and recruitment efficiency are top priorities, Paylocity is a fantastic choice. Be sure to engage with their service team early—they’re incredibly helpful during setup and beyond. Also, take full advantage of the training resources and customize workflows to match your organization’s needs.
Pros
- Trustworthy
- Efficient Service
- Effective Service
- Caring
