Paylocity Customer Reviews 2024

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Paylocity

Composite Score

7.5 /10

CX Score

7.5 /10

59 Reviews Write a Review

What is Paylocity?

Paylocity is all-in-one software platform that gives HR pros a way to easily manage daily tasks in payroll, benefits, talent, and workforce management. Paylocity's modern HR and payroll solution streamlines work, enhancing business outcomes. Their unified software suite makes it easier to focus on building your workforce.

Company Details

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Awards & Recognition

Paylocity won the following awards in the Payroll category

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2 Top Rated Capabilities

6 Top Rated Features

2024

0 Top Rated Capabilities

4 Top Rated Features

2023

Paylocity Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Paylocity.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

82 Likeliness to Recommend

87 Plan to Renew

3
Since last award

78 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+75 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Paylocity?

2% Negative

15% Neutral

83% Positive

Pros

Respectful
Friendly Negotiation
Continually Improving Product
Altruistic

Feature Ratings

Average 82

Tax Form Preparation

Self Service Portal

Compensation Management

Direct Deposit

Time and Attendance

Taxation Deduction

HR Systems Interface

Benefits Calculation

Accounting Systems Interface

Vacation and Leave Tracking

Retirement Plan Tracking

Vendor Capability Ratings

Average 75

Availability and Quality of Training

Usability and Intuitiveness

Business Value Created

Breadth of Features

Ease of Implementation

Ease of Data Integration

Ease of IT Administration

Quality of Features

Product Strategy and Rate of Improvement

Vendor Support

Ease of Customization

Also Featured in...

Workforce Management - Midmarket

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Human Capital Management - Midmarket

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Benefits Administration

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Talent Management

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Paylocity Reviews

Muheet I.

Role: C-Level
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2024

Very simple way to generate payment reports.

Likeliness to Recommend

9 /10

What differentiates Paylocity from other similar products?

It offers better management and real-time control of each of the data, scheduling, time tracking and the workforce. The real-time operation of this section is what allows it to stand out from the competition, as it offers real results of the completed work hours of each employee, individual employee performance and this helps us measure the work effort, while other similar platforms take time to process this type of data and generate workforce analytics.

What is your favorite aspect of this product?

Paylocity generates real and exact calculations in any payroll processing, where it is able to make exact deductions from payments, calculate taxes automatically. The platform allows you to perfectly manage the performance and fulfillment of objectives in each employee, which allows you to manage the talent of each one and know if they are processing in their work area. Paylocity allows you to manage work times for each employee, manage entry and exit times, manage overtime and incorporate a data collection system in real time.

What do you dislike most about this product?

The mobile app has very limited functions, in this app you cannot add new schedules, exchange entry times between employees, add overtime to a specific employee and there are many more functions that are not available since currently this mobile app only allows monitoring employee behavior in real time and generating a new payroll.

What recommendations would you give to someone considering this product?

I recommend that you enable the automatic work time collection system, since this will help you to have an exact record of the time that one of the employees entered and the time that he/she left in his/her work office, this helps a lot to calculate the hours to be paid weekly for each employee.

Pros

Helps Innovate
Reliable
Performance Enhancing
Trustworthy

Luke S.

Role: Sales Marketing
Industry: Manufacturing
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2024

App great website eh…

Likeliness to Recommend

6 /10

What differentiates Paylocity from other similar products?

The mobile app is truly great. They should have the developers of the mobile app revamp the website

What is your favorite aspect of this product?

Mobile app hands down

What do you dislike most about this product?

Software was glitchy lack of customer support

What recommendations would you give to someone considering this product?

Gets the job done.

Pros

Continually Improving Product
Reliable
Enables Productivity
Trustworthy

Cons

Inhibits Innovation
Less Performance Enhancing
Less Caring

sangeetha G.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2024

User friendly tool

Likeliness to Recommend

10 /10

What differentiates Paylocity from other similar products?

The support team was very prompt and helpful. I believe customer service was better here compared to the other portals

What is your favorite aspect of this product?

It was very easy to download paystubs and look at the breakup/ components of the paycheck. Also customer service was great. They were always prompt and very knowledgeable.

What do you dislike most about this product?

Initially when I switched from another tool to this, certain things were not very intuitive. But once I got familiar with the interface the features became more obvious

What recommendations would you give to someone considering this product?

Great product. Go for it!

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

How We Deliver

Paylocity

What is Paylocity?

Company Details

Need Assistance?

Awards & Recognition

Paylocity Ratings

82 Likeliness to Recommend

87 Plan to Renew

3 Since last award

78 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+75 Net Emotional Footprint

How much do users love Paylocity?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Tax Form Preparation Ability to prepare employee taxation forms at tax time.

Self Service Portal Ability for employees to update personal profiles through a self-service portal.

Compensation Management Includes all aspects of compensation design, salary bands, salaried and hourly employment information, and bonus and variable compensation.

Direct Deposit Ability to print or deposit paychecks directly into bank accounts.

Time and Attendance Includes time tracking, attendance tracking, vacation tracking, PTO, sick and necessary leave tracking, and alert mechanisms.

Taxation Deduction Ability to calculate and deduct appropriate taxes

HR Systems Interface Ability to interface with the organization’s HR system.

Benefits Calculation Ability to calculate benefits

Accounting Systems Interface Ability to interface with the organization’s accounting system.

Vacation and Leave Tracking Ability to track employee sick and vacation entitlements.

Retirement Plan Tracking Ability to manage employee retirement benefits and tax implications.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Also Featured in...

Workforce Management - Midmarket

Human Capital Management - Midmarket

Benefits Administration

Talent Management

Paylocity Reviews

Muheet I.

Very simple way to generate payment reports.

Likeliness to Recommend

Pros

Luke S.

App great website eh…

Likeliness to Recommend

Pros

Cons

sangeetha G.

User friendly tool

Likeliness to Recommend

Pros

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Title

3
Since last award

Feature Ratings

Tax Form Preparation

Self Service Portal

Compensation Management

Direct Deposit

Time and Attendance

Taxation Deduction

HR Systems Interface

Benefits Calculation

Accounting Systems Interface

Vacation and Leave Tracking

Retirement Plan Tracking

Vendor Capability Ratings

Availability and Quality of Training

Usability and Intuitiveness

Business Value Created

Breadth of Features

Ease of Implementation

Ease of Data Integration

Ease of IT Administration

Quality of Features

Product Strategy and Rate of Improvement

Vendor Support

Ease of Customization