![](https://softwarereviews.s3.amazonaws.com/production/favicons/offerings/3965/original/Microsoft-Teams-Logo-256px.png)
What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceMicrosoft Teams Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Microsoft Teams.
88 Likeliness to Recommend
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Enables Productivity
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
File Sharing Collaboration
Notifications
Document Collaboration
Integration With Productivity Tools
Granular Access Management
Cross Platform Support
Search
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Ease of IT Administration
Quality of Features
Breadth of Features
Usability and Intuitiveness
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
Translation missing: en.product_page.ratings.score 8.9
View Microsoft Teams in this category (opens in a new tab)
Web and Video Conferencing - Enterprise
Translation missing: en.product_page.ratings.score 8.7
View Microsoft Teams in this category (opens in a new tab)
Digital Workplace
Translation missing: en.product_page.ratings.score 8.6
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
![](https://cdn.softwarereviews.com/production/profile_image/2218785/original/2218785.jpg?1725644768)
Deepak P.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Sep 2024
Best tool for team management.
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Online meeting with large number participants can be easy organized in teams and easily managed also
What is your favorite aspect of this product?
Instant messaging and video conference is the best aspect of Teams.
What do you dislike most about this product?
File sharing takes lot of time.
What recommendations would you give to someone considering this product?
If you have a large team and you want to manage your team with best tool in market then go for Microsoft Teams, it will help you schedule, manage day to day activities easily.
Pros
- Helps Innovate
- Reliable
- Trustworthy
- Effective Service
![](https://cdn.softwarereviews.com/production/profile_image/1939392/original/1939392.jpg?1725551114)
Brooke B.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Sep 2024
As a Microsoft org., we're stuck with Teams
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
To my knowledge, the only reason folks use Teams over Slack, Zoom, or Google is because their company has already committed to using Microsoft products.
What is your favorite aspect of this product?
N/a. If I had a choice, I would use Slack and Zoom. The only redeeming factor I think for Teams is that you can access chats before and after meetings end.
What do you dislike most about this product?
It's so far behind it's other competitors.
What recommendations would you give to someone considering this product?
Avoid it if you can. It's painful.
Pros
- Security Protects
Cons
- Leverages Incumbent Status
- Inhibits Innovation
- Slower Product Innovation
![](https://cdn.softwarereviews.com/production/profile_image/2215485/original/2215485.jpg?1725541756)
Kumar P.
- Role: C-Level
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Sep 2024
The best regular day to day access video tool
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
It's an every day using tool for internal communication and also it can combines external people as well.
What is your favorite aspect of this product?
Video Meeting is the best way in the product.
What do you dislike most about this product?
It consumes more resources, required high speed machines.
What recommendations would you give to someone considering this product?
It should be lite weight and it should consume less resources.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing