
What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Enables Productivity
- Respectful
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Notifications
File Sharing Collaboration
Document Collaboration
Integration With Productivity Tools
Granular Access Management
Cross Platform Support
Search
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Quality of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
Translation missing: en.product_page.ratings.score 8.9
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Web and Video Conferencing - Enterprise
Translation missing: en.product_page.ratings.score 8.7
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Digital Workplace
Translation missing: en.product_page.ratings.score 8.7
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Microsoft Teams Reviews
- Role: C-Level
- Industry: Government
- Involvement: Business Leader or Manager
Submitted Jun 2025
Overall the product is the best in the industry.
Likeliness to Recommend
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Justin B.
- Role: Operations
- Industry: Engineering
- Involvement: End User of Application
Submitted Jun 2025
Good software for team collaboration
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Integration with Microsoft suite products (Outlook, Office, etc.)
What is your favorite aspect of this product?
Easy and intuitive communication and collaboration with people inside and outside of organization
What do you dislike most about this product?
Some minor issues with lagging and crashing
What recommendations would you give to someone considering this product?
Good software for team communication and collaboration
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Deepak G.
- Role: Industry Specific Role
- Industry: Shipping
- Involvement: End User of Application
Submitted Jun 2025
Great for collaboration and communication
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Microsoft Teams stands out because it’s deeply integrated with the Microsoft 365 ecosystem, making collaboration seamless across apps like Word, Excel, and Outlook. It offers strong video conferencing, chat, and file sharing all in one platform.
What is your favorite aspect of this product?
My favorite aspect is how easily it connects people through chat, calls, and meetings all in one place, boosting teamwork and productivity.
What do you dislike most about this product?
What I dislike most is the sometimes confusing notification overload that can make it hard to focus.
What recommendations would you give to someone considering this product?
I’d recommend customizing notification settings right away and taking time to learn its full features to get the most out of it.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing