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What is HubSpot Sales Hub?

Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.

Company Details


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Awards & Recognition

HubSpot Sales Hub won the following awards in the Customer Relationship Management - Midmarket category

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HubSpot Sales Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Sales Hub.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

80 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
89%
Negotiation and Contract:
82%
Conflict Resolution:
89%
Strategy & Innovation:
86%
Service Experience:
90%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Sales Hub?

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2% Negative
8% Neutral
90% Positive

Pros

  • Respectful
  • Performance Enhancing
  • Fair
  • Trustworthy

Feature Ratings

Average 83

Lead Management

86

Collaboration

85

Sales Management

85

Activity and Workflow Management

84

Account and Contact Management

84

Marketing Management

82

Customer Service Management

82

Analytics and Reporting

81

Telephony and Call Center Management

80

Quote Contract and Proposal

79

Mobile

77

Vendor Capability Ratings

Average 82

Usability and Intuitiveness

83

Availability and Quality of Training

83

Ease of Implementation

83

Ease of IT Administration

83

Business Value Created

82

Ease of Data Integration

82

Breadth of Features

82

Quality of Features

82

Ease of Customization

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

HubSpot Sales Hub Reviews

  • Role: Operations
  • Industry: Insurance
  • Involvement: Initial Implementation
Validated Review
Anonymous Reviewer

Submitted Feb 2020

easy to use for future clients

Likeliness to Recommend

8 /10

Pros

  • Inspires Innovation
  • Security Protects
  • Helps Innovate
  • Reliable

Cons

  • Less Efficient Service
  • Vendor's Interest First
  • Less Transparent

Tasha E.

  • Role: Human Resources
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2020

Easy to use, could streamline better.

Likeliness to Recommend

9 /10

What differentiates HubSpot Sales Hub from other similar products?

Ease of use and aesthetically pleasing

What is your favorite aspect of this product?

The ease of use and ability to train

What do you dislike most about this product?

I fell we could maybe cut out a couple steps

What recommendations would you give to someone considering this product?

Take the time to learn the product so you can make the best informed decision

Pros

  • Continually Improving Product
  • Reliable
  • Trustworthy
  • Unique Features
  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: Vendor Management and Renewal
Validated Review
Anonymous Reviewer

Submitted Feb 2020

Great!

Likeliness to Recommend

6 /10

Pros

  • Efficient Service
  • Transparent
  • Friendly Negotiation
  • Helps Innovate

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