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What is ADP Workforce Now?

ADP Workforce Now, is an all-in-one software for HR, payroll, time & more. From payroll and HR to talent, benefits, and beyond, ADP Workforce Now adapts to the way you work. ADP Workforce Now gives you access to comprehensive reporting and the analytics you need with relevant, actionable insights. ADP HR Solutions provide a system of human resource management software solutions to streamline the management of human capital and payroll needs for any sized business.

Company Details


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Awards & Recognition

ADP Workforce Now won the following awards in the Human Capital Management - Midmarket category

ADP Workforce Now Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ADP Workforce Now.

82 Likeliness to Recommend

87 Plan to Renew

2
Since last award

77 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+69 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ADP Workforce Now?

11% Negative
11% Neutral
78% Positive

Pros

  • Reliable
  • Security Protects
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 79

Payroll Administration

83

Employee Record

82

Workforce Planning

81

Time and Attendance

80

Benefits Administration

80

Position Management

80

Performance Management

78

Talent Management

76

Learning and Development

72

Talent Acquisition

71

Vendor Capability Ratings

Average 76

Breadth of Features

80

Ease of Implementation

79

Ease of IT Administration

79

Quality of Features

78

Ease of Data Integration

78

Usability and Intuitiveness

78

Business Value Created

77

Availability and Quality of Training

75

Product Strategy and Rate of Improvement

74

Ease of Customization

73

Vendor Support

70

ADP Workforce Now Reviews

Kerron R.

  • Role: Human Resources
  • Industry: Other
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2023

A Capable Human Resource Information System

Likeliness to Recommend

8 /10

What differentiates ADP Workforce Now from other similar products?

ADP provides a wide range of components and is linked to a large library of third party applications that extend its functionality.

What is your favorite aspect of this product?

The interface is very user-friendly, and the ability to customize makes for a positive experience. The navigational components are logical and easy to follow for any type of user.

What do you dislike most about this product?

The reporting functionality, while very flexible, is not as intuitive as it should be when building custom reports within the system. The filter prompts are limited and the ability to preview lacks some interaction ability.

What recommendations would you give to someone considering this product?

The application is very good, but it will require some customization and hand holding when first implementing, I would recommend that you determine your Strategic HR Technology Roadmap and explore the third party application extensions for ADP before you decide that this may be the most appropriate solution for your needs.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Cons

  • Less Efficient Service

Lindsey J.

  • Role: Human Resources
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2023

A great payroll software and easy to use

Likeliness to Recommend

9 /10

What differentiates ADP Workforce Now from other similar products?

With the help of ADP, the lms can mechanically enable new hiring and deactivate departing personnel. Because of this, enrollment can occur automatically and rapidly, without the need for any human intervention.

What is your favorite aspect of this product?

Every time there is an update, I find myself trying to figure out how to get up to speed on all the new features. Many of the improvements make it simpler to carry out the process, which is a major upside. Everything syncs up and runs smoothly.

What do you dislike most about this product?

Appliication for the Apple iPhone by ADP Before you can access the LMS's secure browser, you'll need to log in twice: first on the ADP mobile app and again on the ADP browser. There appears to be several problems with ADP, such as downtimes and the homepage appearing for only some users.

What recommendations would you give to someone considering this product?

We fixed an issue where certain workers' home screens weren't displaying the page's content (including its links) as expected. There has been no improvement in the company's performance.

Pros

  • Enables Productivity
  • Efficient Service
  • Performance Enhancing
  • Trustworthy

Hisham A.

  • Role: Finance
  • Industry: Finance
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2022

Reliable but takes long to implement and customize

Likeliness to Recommend

7 /10

What differentiates ADP Workforce Now from other similar products?

None, It's quite similar to other products.

What is your favorite aspect of this product?

Reliability

What do you dislike most about this product?

difficult to implement, not enough training material

What recommendations would you give to someone considering this product?

consider all your options, this is not cheap and could take a while to implement

Pros

  • Reliable
  • Respectful
  • Acts with Integrity
  • Security Protects

Cons

  • Slower Product Innovation
  • Commodity Features
  • Less Efficient Service

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