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What is ADP Workforce Now?

ADP Workforce Now, is an all-in-one software for HR, payroll, time & more. From payroll and HR to talent, benefits, and beyond, ADP Workforce Now adapts to the way you work. ADP Workforce Now gives you access to comprehensive reporting and the analytics you need with relevant, actionable insights. ADP HR Solutions provide a system of human resource management software solutions to streamline the management of human capital and payroll needs for any sized business.

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Awards & Recognition

ADP Workforce Now won the following awards in the Workforce Management - Midmarket category

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ADP Workforce Now Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ADP Workforce Now.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

80 Likeliness to Recommend

90 Plan to Renew

75 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+74 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ADP Workforce Now?

6% Negative
11% Neutral
83% Positive

Pros

  • Security Protects
  • Reliable
  • Respectful
  • Transparent

Feature Ratings

Average 76

Time Capture

81

Time Capture Physical

80

Shift Management

78

Staffing

77

Workforce Dashboards and Reporting

77

Attendance Management and Policies

76

Workforce Scheduling

76

Workforce Planning and Forecasting

74

Absence Management

74

Rate Policies

73

Labor Costing and Splitting

71

Vendor Capability Ratings

Average 74

Breadth of Features

79

Ease of Implementation

78

Business Value Created

77

Ease of IT Administration

76

Quality of Features

76

Ease of Data Integration

75

Usability and Intuitiveness

75

Product Strategy and Rate of Improvement

74

Ease of Customization

71

Availability and Quality of Training

70

Vendor Support

69

ADP Workforce Now Reviews

Derek L.

  • Role: Finance
  • Industry: Retail
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2024

Easy to Use

Likeliness to Recommend

6 /10

What differentiates ADP Workforce Now from other similar products?

ADP offers payroll, timesheet, HR, and talent management.

What is your favorite aspect of this product?

Having payroll on the same platform as our timekeeper.

What do you dislike most about this product?

I wish there was more reporting.

What recommendations would you give to someone considering this product?

Speak to the sales reps and ask specific questions about your field to ensure you get the right product.

Pros

  • Reliable
  • Performance Enhancing
  • Trustworthy
  • Efficient Service

Andy M.

  • Role: Human Resources
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2024

A Breeze to Use

Likeliness to Recommend

9 /10

What differentiates ADP Workforce Now from other similar products?

At this point in my HR career I've used around 6 different HRIS products. They all have their pros and cons. What I've found with ADP Workforce Now is that it-has proven to be the most intuitive, immediately user-friendly out of the whole bunch.

What is your favorite aspect of this product?

I absolutely love the reporting features. Never have I worked with a product where it has been so easy to create a report on-the-fly.

What do you dislike most about this product?

At this point, truly nothing that I dislike.

What recommendations would you give to someone considering this product?

Simply perform your due diligence to ensure it has the features YOU need -- otherwise, it's a "highly recommend" from me.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Effective Service

Manish V.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2026

Reliable and Scalable, but Less Intuitive Than New

Likeliness to Recommend

9 /10

What differentiates ADP Workforce Now from other similar products?

ADP Workforce is apart from other similar products as they have multiple things like payroll accuracy , compliance strength as well as scalability. Most of the HR platforms mainly focus on employee workflows only whereas ADP focuses on building a deep payroll expertise , making it quite strong in handling complex pay structure in terms of senior managements too . In case of growing businesses where the workforce keeps on changing it supports quite well the replatforming. At last , I would say ADP combines both technology and good support helping organizations streamline burden , risk , errors as well as worflows .

What is your favorite aspect of this product?

My favourite aspect of ADP Workflow is that it is quite reliable in terms of payroll and maintaining compliance. What , I have seen that payroll errors can create quite dissatisfaction among employees and in cases legal risks for organizations too . So , having a platform like ADP Workflow helps a lot in terms of tax handling , regulatory support and in terms of providing strong operational confidence . It is quite valuable because it combines this dependability with broader HR , benefits and all the workforce management tools all in under one umbrella in one system .

What do you dislike most about this product?

The thing , I dislike the most about ADP Workflow is that can feel less intuitive and more of a burden on the administrative side than all the newer HR platforms which may be coming up in the market . Things like navigating , setup and certain workflows may require extra training mainly in terms of occasional users. Reporting and customization becomes quite time-consuming without support . The implementation may take a lot of time for organizations with complex needs . I'll say the platform is reliable , the overall user experience could be improved a lot as it feels less modern and agile .

What recommendations would you give to someone considering this product?

Someone considering ADP Workforce , I would recommend that you set your priorities first like payroll accuarcy , compliance and other critical things like scalability . If these are your priorities then it is the best thing to use . A clear ask for breakdown of all total costs including things like implementation , support etc . Evaluate thoroughly how well it integrates with your existing HR , Finance systems . Involve HR , payroll , IT and end users early on to assess usability in right manner. A tailored demo on your workflow will help you a lot in making your decisions instead of having a demo on some sales data crap .

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy

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