This content is currently locked.

Your current McLean & Company subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative

Or Call Us:
1-877-281-0480 (US/CAN) or
+1-519-936-2659 (International)

ADP

ADP Workforce Now

7.8 /10

103 Reviews Write a Review

What is ADP Workforce Now?

ADP Workforce Now, is an all-in-one software for HR, payroll, time & more. From payroll and HR to talent, benefits, and beyond, ADP Workforce Now adapts to the way you work. ADP Workforce Now gives you access to comprehensive reporting and the analytics you need with relevant, actionable insights. ADP HR Solutions provide a system of human resource management software solutions to streamline the management of human capital and payroll needs for any sized business.

Company Details

Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

ADP Workforce Now Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ADP Workforce Now.

82 Likeliness to Recommend

88 Plan to Renew

2
Since last award

78 Satisfaction of Cost Relative to Value

{y}

{name}

Emotional Footprint Overview

+70 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ADP Workforce Now?

8% Negative

12% Neutral

80% Positive

Pros

Reliable
Security Protects
Respectful
Performance Enhancing

Feature Ratings

Average 80

Direct Deposit

Time and Attendance

Self Service Portal

Vacation and Leave Tracking

Tax Form Preparation

Compensation Management

Benefits Calculation

Taxation Deduction

HR Systems Interface

Retirement Plan Tracking

Accounting Systems Interface

Vendor Capability Ratings

Average 75

Quality of Features

Breadth of Features

Ease of Implementation

Business Value Created

Ease of IT Administration

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Ease of Data Integration

Vendor Support

Availability and Quality of Training

Ease of Customization

Also Featured in...

Benefits Administration

Translation missing: en.product_page.ratings.score 8.0

View ADP Workforce Now in this category (opens in a new tab)

Human Capital Management - Midmarket

Translation missing: en.product_page.ratings.score 7.4

View ADP Workforce Now in this category (opens in a new tab)

Workforce Management - Midmarket

Translation missing: en.product_page.ratings.score 7.2

View ADP Workforce Now in this category (opens in a new tab)

ADP Workforce Now Reviews

Heath B.

Role: Finance
Industry: Entertainment
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Aug 2024

Great product, but a bit pricey

Likeliness to Recommend

9 /10

What differentiates ADP Workforce Now from other similar products?

ADP is a great product for all things HR related - organizational charts, notificiations, time off requests and reporting.

What is your favorite aspect of this product?

ADP has top of the line compliance and updates for the latest compliance issues.

What do you dislike most about this product?

The ADP system feels dated and customer support is not always helpful or understanding.

What recommendations would you give to someone considering this product?

Overall, this is a great product and has all the features a business needs for a payroll / human resources product.

Pros

Reliable
Enables Productivity
Effective Service
Caring

Cons

Charges for Enhancements

Randall M.

Role: Consultant
Industry: Education
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jun 2024

Great for office workers, not remote workers

Likeliness to Recommend

7 /10

What differentiates ADP Workforce Now from other similar products?

Paycor is compatible with autonomous, proprietary software for remote workers with varied schedules.

What is your favorite aspect of this product?

Ease of use

What do you dislike most about this product?

Compatibility with other software

What recommendations would you give to someone considering this product?

Great for office workers, but not remote workers

Pros

Helps Innovate
Continually Improving Product
Efficient Service
Effective Service

Het P.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Mar 2024

Needs improvement in PTO tracking for employees.

Likeliness to Recommend

10 /10

What differentiates ADP Workforce Now from other similar products?

Better Payroll information with all statistics shown.

What is your favorite aspect of this product?

Best User Interface

What do you dislike most about this product?

No sync with PTO tracking information for employees.

What recommendations would you give to someone considering this product?

Please go ahead and buy this. excellent product.

Pros

Helps Innovate
Continually Improving Product
Trustworthy
Efficient Service

How We Deliver

ADP Workforce Now

What is ADP Workforce Now?

Company Details

Need Assistance?

ADP Workforce Now Ratings

82 Likeliness to Recommend

88 Plan to Renew

2 Since last award

78 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+70 Net Emotional Footprint

How much do users love ADP Workforce Now?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Direct Deposit Ability to print or deposit paychecks directly into bank accounts.

Time and Attendance Includes time tracking, attendance tracking, vacation tracking, PTO, sick and necessary leave tracking, and alert mechanisms.

Self Service Portal Ability for employees to update personal profiles through a self-service portal.

Vacation and Leave Tracking Ability to track employee sick and vacation entitlements.

Tax Form Preparation Ability to prepare employee taxation forms at tax time.

Compensation Management Includes all aspects of compensation design, salary bands, salaried and hourly employment information, and bonus and variable compensation.

Benefits Calculation Ability to calculate benefits

Taxation Deduction Ability to calculate and deduct appropriate taxes

HR Systems Interface Ability to interface with the organization’s HR system.

Retirement Plan Tracking Ability to manage employee retirement benefits and tax implications.

Accounting Systems Interface Ability to interface with the organization’s accounting system.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Also Featured in...

Benefits Administration

Human Capital Management - Midmarket

Workforce Management - Midmarket

ADP Workforce Now Reviews

Heath B.

Great product, but a bit pricey

Likeliness to Recommend

Pros

Cons

Randall M.

Great for office workers, not remote workers

Likeliness to Recommend

Pros

Het P.

Needs improvement in PTO tracking for employees.

Likeliness to Recommend

Pros

Most Popular ADP Workforce Now Comparisons

isolved People Cloud

Dayforce

Workday Human Capital Management

UKG Pro

Paycom

Intuit QuickBooks

Title

2
Since last award

Feature Ratings

Direct Deposit

Time and Attendance

Self Service Portal

Vacation and Leave Tracking

Tax Form Preparation

Compensation Management

Benefits Calculation

Taxation Deduction

HR Systems Interface

Retirement Plan Tracking

Accounting Systems Interface

Vendor Capability Ratings

Quality of Features

Breadth of Features

Ease of Implementation

Business Value Created

Ease of IT Administration

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Ease of Data Integration

Vendor Support

Availability and Quality of Training

Ease of Customization