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ADP

ADP Workforce Now

Composite Score

7.1 /10

CX Score

7.2 /10

15 Reviews Write a Review

What is ADP Workforce Now?

ADP Workforce Now, is an all-in-one software for HR, payroll, time & more. From payroll and HR to talent, benefits, and beyond, ADP Workforce Now adapts to the way you work. ADP Workforce Now gives you access to comprehensive reporting and the analytics you need with relevant, actionable insights. ADP HR Solutions provide a system of human resource management software solutions to streamline the management of human capital and payroll needs for any sized business.

Company Details

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ADP Workforce Now Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ADP Workforce Now.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

100 Plan to Renew

78 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+79 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ADP Workforce Now?

5% Negative

24% Neutral

71% Positive

Pros

Transparent
Effective Service
Respectful
Reliable

Cons

Commodity Features

Feature Ratings

Average 78

Onboarding Offboarding

Talent Acquisition

Performance Management

Rewards Recognition

Employee Engagement

Learning and Development

Wellness

Compensation Management

Succession Planning

Career Pathing

Collaboration

Vendor Capability Ratings

Average 78

Ease of Implementation

Ease of IT Administration

Quality of Features

Availability and Quality of Training

Breadth of Features

Vendor Support

Business Value Created

Product Strategy and Rate of Improvement

Ease of Customization

Ease of Data Integration

Usability and Intuitiveness

Also Featured in...

Benefits Administration

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Payroll

Translation missing: en.product_page.ratings.score 7.8

View ADP Workforce Now in this category (opens in a new tab)

Human Capital Management - Midmarket

Translation missing: en.product_page.ratings.score 7.5

View ADP Workforce Now in this category (opens in a new tab)

Workforce Management - Midmarket

Translation missing: en.product_page.ratings.score 7.2

View ADP Workforce Now in this category (opens in a new tab)

ADP Workforce Now Reviews

Carly A.

Role: Human Resources
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2024

Straight forward product!

Likeliness to Recommend

7 /10

What differentiates ADP Workforce Now from other similar products?

ADP Workforce Now offers an all-in-one platform covering payroll, HR, talent management, time and attendance, benefits administration, and compliance. This integration helps reduce the need for multiple tools or manual workarounds, making it ideal for businesses seeking a centralized solution.

What is your favorite aspect of this product?

The comprehensive compliance support

What do you dislike most about this product?

Not the most intuitive for end-users.

What recommendations would you give to someone considering this product?

If your organization uses other platforms like accounting software (e.g., QuickBooks), CRMs, or ERP systems, ensure ADP integrates smoothly with them.

Pros

Reliable
Performance Enhancing
Respectful
Fair

Brooke B.

Role: Sales Marketing
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2024

Adequate for time management and payroll

Likeliness to Recommend

7 /10

What differentiates ADP Workforce Now from other similar products?

Incumbent status. High security confidence.

What is your favorite aspect of this product?

Self serve portal for updating tax forms, direct deposit, etc. as an employee

What do you dislike most about this product?

It's a legacy product so it's pretty old school and the UI could use an update

What recommendations would you give to someone considering this product?

Leverage their online learning

Pros

Security Protects
Effective Service
Helps Innovate
Reliable

Cons

Slower Product Innovation
Commodity Features
Leverages Incumbent Status

Kirk B.

Role: Information Technology
Industry: Manufacturing
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2024

Easy to use for employees.

Likeliness to Recommend

8 /10

What differentiates ADP Workforce Now from other similar products?

I don't have any experience with any other products.

What is your favorite aspect of this product?

Ease of use for employees.

What do you dislike most about this product?

Nothing to dislike.

What recommendations would you give to someone considering this product?

Do your research.

Pros

Continually Improving Product
Reliable
Performance Enhancing
Trustworthy

How We Deliver

ADP Workforce Now

What is ADP Workforce Now?

Company Details

Need Assistance?

ADP Workforce Now Ratings

84 Likeliness to Recommend

100 Plan to Renew

78 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+79 Net Emotional Footprint

How much do users love ADP Workforce Now?

Pros

Cons

Feature Ratings Average rating of all product features, some of which may not be shown below

Onboarding Offboarding Provides ability to create standard workflow for onboarding and offboarding employees

Talent Acquisition Supports the process of sourcing and recruiting employees in alignment with organizational needs.

Performance Management Includes all aspects of performance appraisals and review design: rollout, conducting, tracking, measurement, and goal attainment.

Rewards Recognition Software allows for tracking and management of employee rewards and recognition programs

Employee Engagement Provides ability to solicit and measure employee engagement feedback.

Learning and Development All aspects of learning management systems, content and curriculum development, development plans, skills databases, certifications, and reporting.

Wellness Ability to track and manage employee wellness programs and their usage

Compensation Management Software provides ability to track and measure employee compensation

Succession Planning Software contains employee succession planning functionality.

Career Pathing Ability to map and communicate standard employee career paths.

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Also Featured in...

Benefits Administration

Payroll

Human Capital Management - Midmarket

Workforce Management - Midmarket

ADP Workforce Now Reviews

Carly A.

Straight forward product!

Likeliness to Recommend

Pros

Brooke B.

Adequate for time management and payroll

Likeliness to Recommend

Pros

Cons

Kirk B.

Easy to use for employees.

Likeliness to Recommend

Pros

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Title

Feature Ratings

Onboarding Offboarding

Talent Acquisition

Performance Management

Rewards Recognition

Employee Engagement

Learning and Development

Wellness

Compensation Management

Succession Planning

Career Pathing

Collaboration

Vendor Capability Ratings

Ease of Implementation

Ease of IT Administration

Quality of Features

Availability and Quality of Training

Breadth of Features

Vendor Support

Business Value Created

Product Strategy and Rate of Improvement

Ease of Customization

Ease of Data Integration

Usability and Intuitiveness