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What is ADP Workforce Now?

ADP Workforce Now, is an all-in-one software for HR, payroll, time & more. From payroll and HR to talent, benefits, and beyond, ADP Workforce Now adapts to the way you work. ADP Workforce Now gives you access to comprehensive reporting and the analytics you need with relevant, actionable insights. ADP HR Solutions provide a system of human resource management software solutions to streamline the management of human capital and payroll needs for any sized business.

Company Details


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Awards & Recognition

ADP Workforce Now won the following awards in the Human Capital Management - Midmarket category

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ADP Workforce Now Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ADP Workforce Now.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

Up 1
Since last award

90 Plan to Renew

Up 2
Since last award

80 Satisfaction of Cost Relative to Value

Up 3
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
78%
Negotiation and Contract:
72%
Conflict Resolution:
75%
Strategy & Innovation:
72%
Service Experience:
69%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+74 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ADP Workforce Now?

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11% Negative
8% Neutral
81% Positive

Pros

  • Reliable
  • Security Protects
  • Respectful
  • Acts with Integrity

Feature Ratings

Average 79

Leave Management

85

Payroll Administration

83

Employee Record

83

Workforce Planning

81

Benefits Administration

80

Interactive Organizational Chart

80

Reporting and Analytics

80

Position Management

80

Time and Attendance

79

Talent Management

78

Scheduling

78

Vendor Capability Ratings

Average 77

Breadth of Features

81

Ease of IT Administration

79

Business Value Created

79

Usability and Intuitiveness

79

Ease of Data Integration

79

Ease of Implementation

78

Quality of Features

78

Ease of Customization

76

Product Strategy and Rate of Improvement

74

Availability and Quality of Training

73

Vendor Support

72

ADP Workforce Now Reviews

Shaifali S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

Beautiful product integration

Likeliness to Recommend

9 /10

What differentiates ADP Workforce Now from other similar products?

Features and data integration

What is your favorite aspect of this product?

Features reliability

What do you dislike most about this product?

Functionality

What recommendations would you give to someone considering this product?

Highly recommended for fair product at fair price

Pros

  • Continually Improving Product
  • Reliable
  • Efficient Service
  • Effective Service

Harry B.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2023

"Incredible Product"

Likeliness to Recommend

9 /10

What differentiates ADP Workforce Now from other similar products?

ADP Workforce includes tools to help businesses stay compliant with local and federal regulations, reducing the risk of legal issues.

What is your favorite aspect of this product?

ADP Workforce offers a wide range of features, covering payroll, time and attendance, benefits administration, and talent management, providing businesses with a comprehensive solution to manage their workforce.

What do you dislike most about this product?

The cost of ADP Workforce may be a significant factor for smaller businesses, as comprehensive HR solutions can come with a substantial price tag.

What recommendations would you give to someone considering this product?

Ensure that your team receives proper training on using ADP Workforce. Additionally, consider the level of support and customer service provided by ADP to address any issues or questions that may arise.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Derek L.

  • Role: Finance
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2023

ADP has been a huge help to our company!

Likeliness to Recommend

7 /10

What differentiates ADP Workforce Now from other similar products?

I am only familiar with Deputy and Ascentis as alternatives, but ADP is much easier to use than either of those.

What is your favorite aspect of this product?

The payroll reporting.

What do you dislike most about this product?

I don't have any major dislikes.

What recommendations would you give to someone considering this product?

Do research into what software is best for your company, but in my opinion ADP is the best.

Pros

  • Respectful
  • Helps Innovate
  • Continually Improving Product
  • Reliable

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