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What is ADP Workforce Now?

ADP Workforce Now, is an all-in-one software for HR, payroll, time & more. From payroll and HR to talent, benefits, and beyond, ADP Workforce Now adapts to the way you work. ADP Workforce Now gives you access to comprehensive reporting and the analytics you need with relevant, actionable insights. ADP HR Solutions provide a system of human resource management software solutions to streamline the management of human capital and payroll needs for any sized business.

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Awards & Recognition

ADP Workforce Now won the following awards in the Human Capital Management - Midmarket category

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ADP Workforce Now Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ADP Workforce Now.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

92 Plan to Renew

83 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+77 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ADP Workforce Now?

9% Negative
6% Neutral
85% Positive

Pros

  • Reliable
  • Security Protects
  • Transparent
  • Acts with Integrity

Feature Ratings

Average 79

Employee Record

83

Interactive Organizational Chart

83

Payroll Administration

82

Position Management

81

Workforce Planning

81

Leave Management

81

Benefits Administration

81

Scheduling

80

Time and Attendance

80

Talent Management

78

Performance Management

78

Vendor Capability Ratings

Average 78

Breadth of Features

82

Business Value Created

80

Usability and Intuitiveness

80

Quality of Features

80

Ease of Implementation

80

Ease of Data Integration

79

Ease of IT Administration

79

Ease of Customization

78

Product Strategy and Rate of Improvement

75

Availability and Quality of Training

75

Vendor Support

73

ADP Workforce Now Reviews

Alex R.

  • Role: Human Resources
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2025

cloud‑based, all‑in‑one HR

Likeliness to Recommend

9 /10

What differentiates ADP Workforce Now from other similar products?

ADP Workforce Now stands out for its robust payroll, compliance tools, integrated HR suite, scalable modules, and industry benchmarking—ideal for midsize to large businesses needing an all-in-one platform.

What is your favorite aspect of this product?

Payroll & Compliance Automation — Automatically handles tax filings, wages, withholdings, legal compliance across jurisdictions.

What do you dislike most about this product?

Integrated HR + Analytics + Reporting Suite — Centralized HR workflows (onboarding, benefits, time tracking) with dashboards and benchmarking/people‑analytics.

What recommendations would you give to someone considering this product?

You need a lightweight, very intuitive tool, especially for recruitment / ATS,

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Mandi N.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Jul 2025

A balanced workforce system with it's pros & cons

Likeliness to Recommend

8 /10

What differentiates ADP Workforce Now from other similar products?

ADP Workforce Now is built specifically for mid-sized businesses looking for all-in-one solutions. There are other tools which work mainly on payroll and charge higher subscriptions for additional functionalities, ADP provides payroll, HR, time tracking, talent management in a single platform. The platform is very flexible and we can add modules based on our requirements as the business evolve.

What is your favorite aspect of this product?

I was involved in the deployment phase of ADP during the most complex phases like employee data migration and payroll configuration. I felt like it has flexible customizations and streamlines the workflows. It automates time tracking which is a great thing for compliance. The self serve functionalities is an added advantage, it enables the end users to access their payslips, raise a PTO request, and update the personal information.

What do you dislike most about this product?

The interface could have been more interactive and user friendly. Although there are a lot of customizations, at times to make any changes, admin level access is required. Only a professional can work on this application and there is no much learning documents or videos available to understand the application better. Customer service only picks up the request after multiple attempts which should be improved.

What recommendations would you give to someone considering this product?

If the organization is mid level, this is a perfect HR solution. First add the basic functionalities of payroll and then slowly move to additional features that ways you can have a try on how the application works and if it fits you well, you can move to higher levels.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Efficient Service
  • Inspires Innovation

Cons

  • Commodity Features
  • Less Effective Service
  • Vendor's Interest First
  • Role: Information Technology
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Jul 2025

Dependable with accurate and faster payroll.

Likeliness to Recommend

9 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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