What is ADP Workforce Now?
ADP Workforce Now, is an all-in-one software for HR, payroll, time & more. From payroll and HR to talent, benefits, and beyond, ADP Workforce Now adapts to the way you work. ADP Workforce Now gives you access to comprehensive reporting and the analytics you need with relevant, actionable insights. ADP HR Solutions provide a system of human resource management software solutions to streamline the management of human capital and payroll needs for any sized business.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
84 Likeliness to Recommend
92 Plan to Renew
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+77 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ADP Workforce Now?
Pros
- Reliable
- Security Protects
- Transparent
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Employee Record
Interactive Organizational Chart
Payroll Administration
Position Management
Workforce Planning
Leave Management
Benefits Administration
Scheduling
Time and Attendance
Talent Management
Performance Management
Vendor Capability Ratings
Breadth of Features
Business Value Created
Usability and Intuitiveness
Quality of Features
Ease of Implementation
Ease of Data Integration
Ease of IT Administration
Ease of Customization
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Also Featured in...
Payroll
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Talent Management
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Talent Acquisition Suites
Translation missing: en.product_page.ratings.score 7.9
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Benefits Administration
Translation missing: en.product_page.ratings.score 7.9
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Workforce Management - Midmarket
Translation missing: en.product_page.ratings.score 7.6
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ADP Workforce Now Reviews
Patrick C.
- Role: C-Level
- Industry: Government
- Involvement: Business Leader or Manager
Submitted Dec 2021
A fantastic HR solution for any organization.
Likeliness to Recommend
What differentiates ADP Workforce Now from other similar products?
ADP provides an established and reliable level of service for human resource and payroll management. The software solution offered by ADP is easy to use and requires very little onboarding time allowing managers to focus on the more human aspect of their jobs.
What is your favorite aspect of this product?
The ease of use and ample reporting mechanisms within the online software solution.
What do you dislike most about this product?
The customer service leaves something to be desired.
What recommendations would you give to someone considering this product?
If you are new to the human resources/payroll facet of your job I would advise that you use ADP. It is simple and provides the highest and most reliable level of service available.
Pros
- Efficient Service
- Effective Service
- Saves Time
- Reliable
Cons
- Less Caring
- Less Friendly Negotiation
- Less Respectful
Chris C.
- Role: Information Technology
- Industry: Retail
- Involvement: IT Leader or Manager
Submitted Dec 2021
Good feature set, you need to stay within WFN
Likeliness to Recommend
What differentiates ADP Workforce Now from other similar products?
ADP Workforce Now's integration of ATS, Onboarding, and Payroll is seamless and is its main strength. ADP Workforce Now is not as well suited for custom integrations with other systems, we had some difficulties integrating our LMS and outside expense systems. It is well suited for companies that want an easy to use off the shelf experience. Our workforce size varied seasonally due to our customers demands, with our high rate of turn over we were constantly adding and removing employees. In regards to the functionality of adding and removing employees it functioned well.
What is your favorite aspect of this product?
We used ADP Workforce Now for our Employee onboarding, as well as our payroll processing, tax processing and garnishment. It is well suited for companies that want an easy to use off the shelf experience. Since our workforce size varied seasonally due to our customers demands, we were constantly adding and removing employees. ADP Workforce Now's integration of ATS , onboarding and Payroll is seamless and is it's main strength. ADP Workforce Now is not as well suited for custom integrations with other systems, we had some difficulties integrating our LMS and outside expense systems.
What do you dislike most about this product?
ADP Workforce Now is not as well suited for custom integrations with other systems, we had some difficulties integrating our LMS and outside expense systems.
What recommendations would you give to someone considering this product?
It is well suited for companies that want an easy to use off the shelf experience.
Pros
- Helps Innovate
- Reliable
- Respectful
- Transparent
Cons
- Leverages Incumbent Status
- Slower Product Innovation
- Less Performance Enhancing
Kelly N.
- Role: Human Resources
- Industry: Healthcare
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2020
Needs more customization capabilities
Likeliness to Recommend
What differentiates ADP Workforce Now from other similar products?
Integration capability
What is your favorite aspect of this product?
Integration capability
What do you dislike most about this product?
Lack of customization
What recommendations would you give to someone considering this product?
Make sure it has the capabilities to integrate with current workflow
Pros
- Includes Product Enhancements
- Appreciates Incumbent Status
Cons
- Inhibits Innovation
- Slower Product Innovation
- Less Reliable
