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What is ADP Workforce Now?

ADP Workforce Now, is an all-in-one software for HR, payroll, time & more. From payroll and HR to talent, benefits, and beyond, ADP Workforce Now adapts to the way you work. ADP Workforce Now gives you access to comprehensive reporting and the analytics you need with relevant, actionable insights. ADP HR Solutions provide a system of human resource management software solutions to streamline the management of human capital and payroll needs for any sized business.

Company Details


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Awards & Recognition

ADP Workforce Now won the following awards in the Human Capital Management - Midmarket category

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ADP Workforce Now Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ADP Workforce Now.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

92 Plan to Renew

83 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+77 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ADP Workforce Now?

9% Negative
6% Neutral
85% Positive

Pros

  • Reliable
  • Security Protects
  • Transparent
  • Acts with Integrity

Feature Ratings

Average 79

Employee Record

83

Interactive Organizational Chart

83

Payroll Administration

82

Position Management

81

Workforce Planning

81

Leave Management

81

Benefits Administration

81

Scheduling

80

Time and Attendance

80

Talent Management

78

Performance Management

78

Vendor Capability Ratings

Average 78

Breadth of Features

82

Business Value Created

80

Usability and Intuitiveness

80

Quality of Features

80

Ease of Implementation

80

Ease of Data Integration

79

Ease of IT Administration

79

Ease of Customization

78

Product Strategy and Rate of Improvement

75

Availability and Quality of Training

75

Vendor Support

73

ADP Workforce Now Reviews

Shreyans P.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2021

Comprehensive and efficient HR Management solution

Likeliness to Recommend

9 /10

What differentiates ADP Workforce Now from other similar products?

ADP Workforce Now provides a full suite of all of our HR Management solutions and fulfills several needs for our HR and Recruiting teams. It is a robust solution for HR and employee management, and is incredibly helpful for talent acquisition and retention. It is differentiated solution in the number of-out-of-the-box integrations that it offers with other HR management and recruitment software solutions.

What is your favorite aspect of this product?

ADP Workforce Now is an incredibly comprehensive solution which provides a full suite of capabilities around employee data, position and salary information, tracks employee time off, and provides annual talent reviews and recruitment reporting. The recruitment, talent development and retention solutions are truly best in class and provide our team with the data analytics and reporting they need to perform their jobs more efficiently.

What do you dislike most about this product?

Due to the frequent updates in ADP Workforce Now's software modules and suite, there can often be functionality that is missing and fixes are cumbersome. There are often numerous steps for support and assistance when troubleshooting.

What recommendations would you give to someone considering this product?

Definitely evaluate ADP Workforce Now within it's competitor set across a diverse set of criteria including functionality, price, pre-built integrations, and user experience. Ensure that each team within your HR Department will gain utility from using the solution, along with its integrations with adjacent HR and Talent Management solutions.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Russell L.

  • Role: Operations
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2021

Save yourself time and money. Start with ADP.

Likeliness to Recommend

10 /10

What differentiates ADP Workforce Now from other similar products?

The ease of use and the breadth of capability are just super rock solid. Employee management and self-management are just SO simple to use and navigate. It makes you WANT to use the product. How much software can you actually say - I REALLY LIKE THIS SOFTWARE?

What is your favorite aspect of this product?

The self-management of all your tax records, payroll, employee and self-goal setting is just so so solid. On top of that, it is really easy to navigate. You can just click on a title and find what you are looking for without much effort. It is put together really well.

What do you dislike most about this product?

Honestly, it is super hard for me to complain about ADP. Every time I have needed it, in any form or fashion, it has been right there. Easy Peasy.

What recommendations would you give to someone considering this product?

Figure out what exactly you are trying to accomplish and then just see if ADP DOESN'T do that. You will save yourself a lot of time because it does A LOT.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Natalie P.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2021

ADP is a great software for our HR needs!

Likeliness to Recommend

7 /10

What differentiates ADP Workforce Now from other similar products?

For me, what makes ADP so great is the ability to manage all of my HR tasks and needs in one place. In ADP I request time off, manage my paystub, and can find employee updates such as holidays, birthdays and anniversaries. It is a great combination of necessary and informative - All the information I need lives in one place, which is ADP.

What is your favorite aspect of this product?

My favorite aspect of the product is the company updates and announcements. I regularly check the ADP portal to see what is coming up at the company that I may be unaware of. I also really like the "helpful links" which are quick links to things that are relevant and helpful for me in my role! It makes it seamless to find anything I might need!

What do you dislike most about this product?

The only thing I dislike about the product is I have 2 separate logins for different segments of the product. I sometimes find it difficult to remember where to find PTO requests vs Paystubs and other things like that. I wish everything lived under one single platform rather than 2 logins.

What recommendations would you give to someone considering this product?

I would recommend exploring the platform right when you get access! There are so many great features that I continue to find within ADP that I wouldn't find unless I poked around. Definitely explore what you have access to! There's lots to utilize in product!

Pros

  • Performance Enhancing
  • Enables Productivity
  • Reliable
  • Unique Features

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