Return to the Workplace Resource Center

McLean & Company has partnered with our technology division, Info-Tech, to bring you resources that will support your efforts to create a planned, integrated, and supported hybrid work program.

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The Time to Act Is Now.

COVID-19 forced organizations to quickly enable staff to work from home.

Vaccines are enabling a safer return to the workplace, but remote work is here to stay. Your new challenge: seamlessly transition to a hybrid workplace with some employees in the office and others at home.​

Follow the steps on the right to plan your return to the workplace. Then browse additional research to establish a planned, integrated, and supported program that offers employees flexibility and supports organizational needs.

Determine Your Remote Work Policy​

To plan your return to the workplace, you need to know who will continue to work from home.

  • Ask employees and managers how they prefer to work, what's effective about remote work, and what's not.​
  • Identify when remote work is possible and when it isn't.
  • Consolidate your findings and document your approach with a work-from-home policy template.

Adapt Remote Work and Enable Hybrid Collaboration

Use these resources to generate ideas to address gaps in remote work and collaboration capabilities.

Return to the Workplace

Identify and assign responsibility for tasks for the coordinated, cross-functional effort required to reopen and return to your workplace. Include tasks for HR, IT, Facilities, and your organization.

The Next Normal - Your Hybrid Workplace

The transition to a hybrid workplace isn't one and done, and what we accept as normal today and tomorrow may not be normal a year from now. Move beyond the minimum viable to build flexible and responsive solutions and practices that ensure your hybrid work is sustainable in the new normal - and the next normal too.

Suggestion: I need to assess the role's suitability for remote work.

HR's role is to design a remote work program, but you can't do it alone. Collaborate with your colleagues in IT and across the business to identify and act on lessons learned about remote work during the pandemic.

Use the Sustain Work-From-Home in the New Normal blueprint to jump-start your review.

Optimize Remote Work​​

Establish a planned, integrated, and supported work-from-home program for your business that maximizes the benefits of flexibility while supporting organizational and employee needs.

Identify the suitability of work units and roles to work remotely.

Use this catalog to identify policies and practices that need to be modified to support remote work.

Determine whether work-from-anywhere is appropriate for your organization.

Provide employees with tips to create a healthy and safe workspace at home.

Develop a flexible work program that balances employer and employee needs on a range of flexible work options: location of work, working hours, job sharing, and more.

Employee safety comes first. Provide employees with these tips to ensure their home workspace is safe.

We will have different technology requirements as a hybrid workplace.

Network traffic patterns, device requirements, and security threats will change as employees are able to work both onsite and from home.

Use this research to address technology challenges such as desk hoteling and to create a mobile device policy.

Rethink Technology Solutions

Review these reports to make data-driven purchase decisions on software that can support your hybrid workplace and HR team.

Consult this primer for what you need to know about facilities, IT infrastructure, maintenance, security, and vendor solutions for desk hoteling and hot-desking.

Create a goals-based, enforceable policy suite for BYOD and mobile device entitlements.

Document your mobile device policy.

Follow these best practices to govern, configure, manage, and use Microsoft Teams more effectively.

Define policies and document-handling standards, establish a steering committee, and review technologies that can enable effective analysis, control, and security for your sensitive data.

Create a policy that outlines how files should be stored and shared with employees working both remotely and in the office.

End users are demanding improvements to virtual meetings and collaboration tools.

Employees working from home don't want to go back to being a third wheel in project meetings.

Use this research to improve collaboration tools and processes to meet the challenges of a hybrid workplace.

Enable Effective Collaboration

Deliver a streamlined set of tools that users need with support and training that continues after deployment.

Support informal virtual communication for remote workers, for a variety of needs, and across a range of technologies.

Create an online community that supports participant-led knowledge sharing.

Use Info-Tech's Three C's of Enterprise Collaboration framework to help buyers effectively navigate the collaboration software marketspace.

Create and implement targeted solutions with an HR-led approach for collaboration throughout the organization.

Use training to improve collaboration by supporting the development of employee networks across the organization.

Consult this flowchart to help determine when a meeting should be virtual, in-person, or hybrid.

Managers want better tools to help them lead and manage hybrid teams.

Make the move from stop-gaps to long-term solutions for managing remote staff and hybrid teams.

Use this research to understand and overcome management challenges in a hybrid workplace.

Support Managers Leading Hybrid Teams

Conduct customizable management training sessions on managing remote teams.

Give managers an onboarding checklist for welcoming a new remote worker to their team.

Help managers with poorly performing employees to identify the root cause of performance issues and connect employees with needed supports in the context of remote work.

Communication is even more important in a hybrid environment. Train employees in foundational communication skills.

Trust is critical in a hybrid work environment. Train managers how to lead by building trust and reinforcing accountability.

Managing poor performance can be difficult, and even more so when doing it in a hybrid work environment. Train managers on how to identify and address performance issues with their employees.