Stakeholder management involves building and maintaining relationships with stakeholders to ensure that needs are understood and addressed and that HR’s talent strategy is aligned with the overall organizational strategy. It also includes the identification and prioritization of influential stakeholders, as well as those most impacted by HR projects, products, and services.
- HR stakeholder management occurs on three main levels:
- Executives – Gaining buy-in to HR’s strategic direction and ensuring alignment with the organizational strategy.
- Department – Gaining buy-in and support from functional-level stakeholders related to specific HR projects/initiatives and understanding how to address departmental needs and priorities.
- Employees – Building strong relationships with employees to understand their needs and ensuring HR creates people programs that both support employees and are aligned with organizational strategy.
- The HR Stakeholder Management survey collects feedback at the executive and departmental level. Starting at the top by building strong relationships with executives will make it easier to gain buy-in from all stakeholders going forward.
Impact and Result
- Identify stakeholder perceptions of HR effectiveness and optimize alignment between HR and the organization.
- Ensure talent strategy and initiatives are aligned with stakeholder needs to drive organizational goals and HR effectiveness.