Our systems detected an issue with your IP. If you think this is an error please submit your concerns via our contact form.

Develop Business Continuity Management Response Plans

Boost HR’s role in both preparing for and responding to crises.

  • The more effective HR is at enabling the development and maintenance of business continuity plans, the greater organizational performance is (McLean & Company’s 2021 HR Trends Report; n=732).
  • However, only 42% of HR departments are effective at enabling the development and maintenance of a business continuity plan (McLean & Company’s 2021 HR Trends Report; n=759).
  • HR needs to improve crisis response plan capabilities in order to better contribute to the organization’s navigation of crises.

Executive Summary

Critical Insight

The question is not if but when a crisis will hit. Prepare business continuity management response plans that address the talent implications of crises, to keep the employee experience top of mind.

Impact & Result

Implement business continuity management best practices by creating business continuity plans for the HR department, providing input regarding the people impacts of non-HR business continuity plans, and playing an active role in organization-wide crisis management teams.

Research & Tools

2. Develop business continuity plans

Capture HR process workflows, dependencies, and workarounds, conduct a business impact analysis, and document the recovery workflow and a plan for return-to-normal for HR to present to key stakeholders.

3. Create crisis management plans

Craft high-level operational response workflows and an emergency response plan, define criteria for BCP activation, and determine the crisis communication plan.

4. Prepare the organization

Incorporate learning into response plans, finish the BCP and crisis management plans, educate employees on their role in response plans, and test the plans.

Develop Business Continuity Management Response Plans enlarged preview