- HR is taking on more strategic work while completing the same number of transactional tasks (e.g. benefit administration); resulting in an increase in stress levels and burnout.
- Despite HR spending more time on strategic work, perceptions of HR’s effectiveness by non-HR individuals can be improved.
- When HR employees are stressed or burned out it negatively impacts HR’s ability to support the rest of the workforce and organization.
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Our Advice
Critical Insight
Prioritization of HR’s work has become more critical than ever due to HR taking on more strategic work while completing the same number of transactional tasks.
Impact and Result
- Effectively evaluate the HR organization’s current goals and work.
- Identify methods for managing HR’s work
- Ensure the HR organization is undertaking work that supports the organization’s strategy and goals.
- Prioritize HR’s work for the current and next year.