HR’s Guide to Measuring Between the Surveys

Annual engagement surveys provide valuable insight, but point-in-time data makes it difficult to understand whether action plans are working or how employee sentiment is shifting throughout the year.

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Our Advice

Critical Insight

Employee listening is an ongoing commitment that drives trust and deepens HR’s understanding of the employee experience. Continuous measurement expands employee engagement data from being a snapshot of the past to a dynamic story that elevates HR decision-making and action planning efforts.

Impact and Result

HR leaders gain timely insight into engagement drivers, reduce reliance on surveys alone, and improve confidence in engagement-related decisions.

HR’s Guide to Measuring Between the Surveys Research & Tools

1. Clarify the Measurement Focus

Identify which prioritized engagement drivers to monitor and define what progress looks like between survey cycles.

2. Monitor and Measure

Consistently collect, analyze, and interpret ongoing measurement data to understand emerging trends and inform continuous engagement efforts.

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McLean & Company is an HR research and advisory firm providing practical solutions to human resources challenges via executable research, tools, diagnostics, and advisory services that have a clear and measurable impact on your business.

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A blueprint is designed to be a roadmap, containing a methodology and the tools and templates you need to solve your HR problems.

Each blueprint can be accompanied by a Guided Implementation that provides you access to our world-class analysts to help you get through the project.

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Get the help you need in this 2-phase advisory process. You'll receive 2 touchpoints with our researchers, all included in your membership.

Guided Implementation 1: Clarify and focus continuous engagement measurement

Call 1: Define prioritized engagement drivers to monitor, assess existing metrics, and identify leading and lagging indicators needed to track progress between survey cycles.

Guided Implementation 2: Operationalize and sustain ongoing measurement

Call 1: Finalize the continuous measurement plan by confirming metrics, data sources, cadence, ownership, and approach for reviewing and acting on results.

Contributors

Alana Sherman MBA, CPHR, HR & Organizational Effectiveness Leader
Alejandra Ruiz, HR Manager, Saskatchewan Health Quality Council
Aishwarya Ramesh Babu, Organizational Behavior and Employee Listening Leader
Samara York Cazes, Senior Manager, People & Engagement, Nelson
Sofia Giovanniello, Director, People & Culture, Wittington Investments, LTD