HR Strategy

DEI Lens: Design and Prepare for HR Shared Services

​Use this download to review diversity, equity, and inclusion considerations when designing and preparing for HR shared services.​

Design and Prepare for HR Shared Services

Designing and implementing HR shared services helps HR shift from routine to strategic work by centralizing tasks, improving efficiency, and enabling consistent service...
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Design and Prepare for HR Shared Services Storyboard

Use this storyboard to build a tailored HRSS model that improves efficiency, enables consistent service delivery, and frees up HR time to focus on strategic priorities.

HR Services: Manager Satisfaction Survey

Use the HR Services: Manager Satisfaction Survey to collect valuable manager feedback on HR services to drive efficiency and ensure continuous customer service excellence...

HR Services: Employee Satisfaction Survey

Use the HR Services: Employee Satisfaction Survey to collect valuable employee feedback on HR services to ensure continuous customer service excellence in your organization.

HR Shared Services Workbook

Use this tool to design and prepare for HR shared services.

Case Studies: Design and Prepare for HR Shared Services

Refer to these case studies for examples of designing and preparing for HR shared services.

Design and Prepare for HR Shared Services Executive Briefing

Use this briefing to make the case for an HR shared services model to the executive team.

Task Analysis Framework Example

Use this example as a starting point to develop the HR Employee Task Analysis Survey.

Stay Conversation Guide

Use this guide to conduct stay conversations with employees that help anticipate and address signs of potential turnover.
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