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Wix.com, Inc

Wix Bookings

Composite Score
7.6 /10
CX Score
7.7 /10
Category
Wix Bookings
7.6 /10

What is Wix Bookings?

Wix is a complete online scheduling software that lets clients book appointments or services and pay online, hosts sessions online with Zoom to reach clients anywhere, manage calendars, staff, attendance and clients, get analytics to track your business performance and run your business from any device with the Wix app.

Company Details


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Awards & Recognition

Wix Bookings won the following awards in the Appointment Scheduling category

Wix Bookings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Wix Bookings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

90 Plan to Renew

1
Since last award

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+84 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Wix Bookings?

9% Negative
6% Neutral
85% Positive

Pros

  • Respectful
  • Friendly Negotiation
  • Trustworthy
  • Client Friendly Policies

Feature Ratings

Average 79

Scheduling Link Creation

86

Payment Processing

84

Real-Time Calendar View

82

Availability Preferences

82

Mobile

78

Automated Notifications

76

Customizable Branding

76

Calendar Integration

74

Analytics and Reporting

74

3rd Party Integration

73

Vendor Capability Ratings

Average 79

Ease of Implementation

85

Availability and Quality of Training

83

Usability and Intuitiveness

81

Business Value Created

81

Quality of Features

79

Breadth of Features

78

Ease of Customization

78

Vendor Support

77

Ease of Data Integration

77

Ease of IT Administration

76

Product Strategy and Rate of Improvement

75

Wix Bookings Reviews

Brindisi I.

  • Role: Finance
  • Industry: Utilities
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2024

Focused Booking App

Likeliness to Recommend

9 /10

What differentiates Wix Bookings from other similar products?

The appointments are well integrated with calendars

What is your favorite aspect of this product?

The online payment for those bookings is easy and effective

What do you dislike most about this product?

The customer help stuffs needs more information

What recommendations would you give to someone considering this product?

Make bookings efficient with Wix Bookings

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy

Jennifer S.

  • Role: C-Level
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2024

Exceptionally Designed & Easy To Use

Likeliness to Recommend

10 /10

What differentiates Wix Bookings from other similar products?

Wix Bookings is easy to implement and set up, even with limited technological skills. From calendar management to staff integration, a business can be set up to accept bookings and processing payments in one day. The difference is having it embedded into an already existing platform that offers payment processing, digital downloads and product storefronts, beautiful design and exceptional UX/UI.

What is your favorite aspect of this product?

I love the fast updates to integrate bookings with team/staff and calendars

What do you dislike most about this product?

I wish time frames were able to be customized for bookings, In searching the FAQs and Help, it's noted that this has been requested by others and may be a future feature implemented by Wix.

What recommendations would you give to someone considering this product?

If you are looking to book online, Wix is a product as a whole that will serve you well, and integrating all features--including bookings--into one platform will make your life (and business operations) so much more streamlined at an affordable price point. I highly recommend using this feature.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Edgar F.

  • Role: Human Resources
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2023

DIRECT RESERVATIONS 100% AUTOMATIC

Likeliness to Recommend

9 /10

What differentiates Wix Bookings from other similar products?

It is possible to add the Wix booking system to my WordPress website. Use hundreds of integrations with other platforms (Facebook, wordpress, airbnb, etc.

What is your favorite aspect of this product?

Obtain direct reservations 100% automatically from different places such as websites, Facebook, corporate blog, etc.

What do you dislike most about this product?

It offers everything I really need.

What recommendations would you give to someone considering this product?

With Wix you can easily book services, it is a tool that offers everything you need.

Pros

  • Reliable
  • Trustworthy
  • Efficient Service
  • Effective Service

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