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UKG Pro Logo Award Winner Product Badge
UKG Pro Logo Award Winner Product Badge
UKG (Ultimate Kronos Group)

UKG Pro

Composite Score
8.3 /10
CX Score
8.2 /10
UKG Pro
8.3 /10

What is UKG Pro?

UKG Pro (formerly Ultimate Software UltiPro) is a powerful, global human capital management (HCM) solution. Transform your business with a connected global workforce experience delivered through resilient and mindful HR technology. From payroll to talent to service delivery to surveys, and everything in between, UKG Pro is the powerful HCM suite you need to drive people-focused results.

Company Details


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Awards & Recognition

UKG Pro won the following awards in the Human Capital Management - Enterprise category

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UKG Pro Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on UKG Pro.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

2
Since last award

95 Plan to Renew

3
Since last award

75 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+75 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love UKG Pro?

2% Negative
13% Neutral
85% Positive

Pros

  • Respectful
  • Acts with Integrity
  • Altruistic
  • Security Protects

Cons

  • Under Delivered

Feature Ratings

Average 78

Employee Record

85

Payroll Administration

84

Position Management

79

Time and Attendance

77

Workforce Planning

76

Learning and Development

76

Performance Management

76

Talent Acquisition

75

Benefits Administration

75

Talent Management

74

Compensation Management

73

Vendor Capability Ratings

Average 77

Availability and Quality of Training

81

Business Value Created

81

Breadth of Features

80

Usability and Intuitiveness

79

Quality of Features

79

Ease of IT Administration

77

Ease of Implementation

76

Product Strategy and Rate of Improvement

75

Ease of Customization

75

Ease of Data Integration

74

Vendor Support

73

UKG Pro Reviews

Jessica H.

  • Role: Human Resources
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

Features are great and easy to use.

Likeliness to Recommend

9 /10

What differentiates UKG Pro from other similar products?

UKG is an intuitive software solution that provides a one system of record for employee data. This makes it easy to report on that data. In addition, they provide excellent security features to protect our data from breaches.

What is your favorite aspect of this product?

Payroll is my favorite aspect. It is seamless and easy to use. All employee data processes into payroll without additional manual data entry.

What do you dislike most about this product?

Standard reports. They are nice but not easy to export and manipulate.

What recommendations would you give to someone considering this product?

I would recommend bringing in as much history as possible and really consider changing your processes to fit the system versus having the system fit your processes.

Pros

  • Inspires Innovation
  • Includes Product Enhancements
  • Appreciates Incumbent Status
  • Security Protects
  • Role: Human Resources
  • Industry: Other
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Sep 2024

Great product, great price with training for life.

Likeliness to Recommend

10 /10

Pros

  • Respectful
  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Role: Human Resources
  • Industry: Chemicals
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Sep 2024

Longer implementation but totally worth it!

Likeliness to Recommend

9 /10

Pros

  • Continually Improving Product
  • Friendly Negotiation
  • Security Protects
  • Helps Innovate

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