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UKG Pro Logo Award Winner Product Badge
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UKG (Ultimate Kronos Group)

UKG Pro

Composite Score
8.3 /10
CX Score
8.2 /10
UKG Pro
8.3 /10

What is UKG Pro?

UKG Pro (formerly Ultimate Software UltiPro) is a powerful, global human capital management (HCM) solution. Transform your business with a connected global workforce experience delivered through resilient and mindful HR technology. From payroll to talent to service delivery to surveys, and everything in between, UKG Pro is the powerful HCM suite you need to drive people-focused results.

Company Details


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Awards & Recognition

UKG Pro won the following awards in the Human Capital Management - Enterprise category

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UKG Pro Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on UKG Pro.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

2
Since last award

95 Plan to Renew

3
Since last award

75 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+75 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love UKG Pro?

2% Negative
13% Neutral
85% Positive

Pros

  • Respectful
  • Acts with Integrity
  • Altruistic
  • Security Protects

Cons

  • Under Delivered

Feature Ratings

Average 78

Employee Record

85

Payroll Administration

84

Position Management

79

Time and Attendance

77

Workforce Planning

76

Learning and Development

76

Performance Management

76

Talent Acquisition

75

Benefits Administration

75

Talent Management

74

Compensation Management

73

Vendor Capability Ratings

Average 77

Availability and Quality of Training

81

Business Value Created

81

Breadth of Features

80

Usability and Intuitiveness

79

Quality of Features

79

Ease of IT Administration

77

Ease of Implementation

76

Product Strategy and Rate of Improvement

75

Ease of Customization

75

Ease of Data Integration

74

Vendor Support

73

UKG Pro Reviews

Aaron B.

  • Role: Human Resources
  • Industry: Engineering
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2020

Went from 3 HR platforms to just 1!

Likeliness to Recommend

9 /10

What differentiates UKG Pro from other similar products?

Integration of services

What is your favorite aspect of this product?

Ease of use

What do you dislike most about this product?

How certain modules, learning and recruiting, are still outside of core and disparate.

What recommendations would you give to someone considering this product?

What is your main decision for looking at a new HRIS?

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Cons

  • Under Delivered
  • Role: Human Resources
  • Industry: Healthcare
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Nov 2020

UKG Pro scales with our needs and goals.

Likeliness to Recommend

10 /10

Pros

  • Performance Enhancing
  • Enables Productivity
  • Respectful
  • Acts with Integrity

Cons

  • Vendor Friendly Policies
  • Under Delivered

Mary F.

  • Role: Human Resources
  • Industry: Manufacturing
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2020

Great solution for a mobile workforce!

Likeliness to Recommend

10 /10

What differentiates UKG Pro from other similar products?

Breadth of features.

What is your favorite aspect of this product?

Life Events and Open Enrollment

What do you dislike most about this product?

The way PTO is handled.

What recommendations would you give to someone considering this product?

It is a great product that has the ablitiy to grow with your company.

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Saves Time

Cons

  • Under Delivered

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