SALESmanago Customer Reviews 2024

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SALESmanago

Composite Score

7.7 /10

CX Score

8.1 /10

20 Reviews Write a Review

What is SALESmanago?

SALESmanago is a Customer Engagement Platform for impact-hungry eCommerce marketing teams who want to be lean yet powerful. SALESmanago delivers on its promise of maximizing revenue growth and improving eCommerce KPIs by leveraging three principles: (1) Customer Intimacy to create authentic customer relationships based on Zero and First Party Data; (2) Precision Execution to provide superior Omnichannel customer experience thanks to Hyperpersonalization; and (3) Growth Intelligence merging human and AI-based guidance enabling pragmatic and faster decision making for maximum impact.

Company Details

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Awards & Recognition

SALESmanago won the following awards in the Marketing Platforms - Midmarket category

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2022 Data Quadrant Gold Medalist

2022

0 Top Rated Capabilities

2 Top Rated Features

2022

SALESmanago Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on SALESmanago.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

1
Since last award

87 Plan to Renew

6
Since last award

84 Satisfaction of Cost Relative to Value

4
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SALESmanago?

0% Negative

7% Neutral

93% Positive

Pros

Performance Enhancing
Efficient Service
Caring
Saves Time

Feature Ratings

Average 85

Email Marketing Automation

Advanced Campaign Management

Marketing Analytics

Advanced Data Segmentation

Community Marketing Management

Multi Channel Integration

Mobile Marketing Management

Marketing Asset Management

Marketing Operations Management

Marketing Workflow Management

Social Media Marketing Management

Vendor Capability Ratings

Average 78

Availability and Quality of Training

Ease of Data Integration

Usability and Intuitiveness

Breadth of Features

Product Strategy and Rate of Improvement

Business Value Created

Quality of Features

Vendor Support

Ease of Customization

Ease of IT Administration

Ease of Implementation

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SALESmanago Screenshots

SALESmanago Downloads

Case Study - 10 success stories .pptx (1)

Victoria's Secret (1)

SALESmanago Videos

SALESmanago Reviews

Shahryar F.

Role: Sales Marketing
Industry: Media
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Oct 2024

Easy to use and allows multiple AI integrations

Likeliness to Recommend

8 /10

What differentiates SALESmanago from other similar products?

Sales Mango allows multiple integration with AI support that saves time

What is your favorite aspect of this product?

AI Integrations

What do you dislike most about this product?

None uptill now

What recommendations would you give to someone considering this product?

Sales Mango Team should add platforms like YouTube as well for Marketing

Pros

Helps Innovate
Continually Improving Product
Trustworthy
Reliable

Role: Sales Marketing
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Anonymous Reviewer

Submitted Oct 2024

Fantastic Product

Likeliness to Recommend

10 /10

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Mateusz I.

Role: Sales Marketing
Industry: Manufacturing
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Oct 2024

It's ok. Marketing automation was fine

Likeliness to Recommend

6 /10

What differentiates SALESmanago from other similar products?

Easy to use

What is your favorite aspect of this product?

Marketing automation

What do you dislike most about this product?

Errors an bugs

What recommendations would you give to someone considering this product?

Good software

Pros

Performance Enhancing
Trustworthy
Caring
Saves Time

Cons

Under Delivered

How We Deliver

SALESmanago

What is SALESmanago?

Company Details

Need Assistance?

Awards & Recognition

2022 Data Quadrant Gold Medalist

SALESmanago Ratings

86 Likeliness to Recommend

1 Since last award

87 Plan to Renew

6 Since last award

84 Satisfaction of Cost Relative to Value

4 Since last award

Emotional Footprint Overview

+95 Net Emotional Footprint

How much do users love SALESmanago?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Email Marketing Automation End-to-end management of email marketing: email templates, email previews, spam testing, A/B tracking, multivariate testing, and email metrics tracking.

Advanced Campaign Management End-to-end marketing campaign management; customer journey mapping, campaign initiation, monitoring, and dynamic reporting and adjustment

Marketing Analytics Predictive analytics, machine learning, data ingestion and visualization; data segmentation; assign attributes to unstructured data; work from segmented data.

Advanced Data Segmentation Categorization, static and real-time list building, addition of custom configurable attributes to leads, contacts and accounts.

Community Marketing Management Branded customer communities

Multi Channel Integration End-to-end marketing campaign management functions such as customer journey mapping, campaign initiation, monitoring, and adjustment for multiple channels.

Mobile Marketing Management Includes ability to manage SMS, mobile application marketing, and push notifications on a variety of end user devices.

Marketing Asset Management Content repository functionality (or tight ECM integration) for marketing assets and campaign collateral (static, multimedia, e-commerce related, etc.).

Marketing Operations Management Project management tools for marketers (timelines, performance indicators, budgeting/resourcing tools, etc.).

Marketing Workflow Management Ability to visually edit workflows and create business rules for them.

Social Media Marketing Management Ability to push content and pull leads from popular social media networks and manage social properties; aggregate and analyze social data for trend reporting.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

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SALESmanago Downloads

Case Study - 10 success stories .pptx (1)

Victoria's Secret (1)

SALESmanago Videos

SALESmanago Platform Overview

Enhanced Segmentation by SALESmanago

SALESmanago Email Design Studio

[SALESmanago New Feature] Customer Preference Center

SALESmanago Reviews

Shahryar F.

Easy to use and allows multiple AI integrations

Likeliness to Recommend

Pros

Fantastic Product

Likeliness to Recommend

Pros

Mateusz I.

It's ok. Marketing automation was fine

Likeliness to Recommend

Pros

Cons

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Feature Ratings

Email Marketing Automation

Advanced Campaign Management

Marketing Analytics

Advanced Data Segmentation

Community Marketing Management

Multi Channel Integration

Mobile Marketing Management

Marketing Asset Management

Marketing Operations Management

Marketing Workflow Management

Social Media Marketing Management

Vendor Capability Ratings

Availability and Quality of Training

Ease of Data Integration

Usability and Intuitiveness

Breadth of Features

Product Strategy and Rate of Improvement

Business Value Created

Quality of Features

Vendor Support

Ease of Customization

Ease of IT Administration

Ease of Implementation