What is SALESmanago?
SALESmanago is a Customer Engagement Platform for impact-hungry eCommerce marketing teams who want to be lean yet powerful. SALESmanago delivers on its promise of maximizing revenue growth and improving eCommerce KPIs by leveraging three principles: (1) Customer Intimacy to create authentic customer relationships based on Zero and First Party Data; (2) Precision Execution to provide superior Omnichannel customer experience thanks to Hyperpersonalization; and (3) Growth Intelligence merging human and AI-based guidance enabling pragmatic and faster decision making for maximum impact.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
98 Plan to Renew
89 Satisfaction of Cost Relative to Value
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Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love SALESmanago?
Pros
- Continually Improving Product
- Caring
- Respectful
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Email Marketing Automation
Customer Journey Modelling
Marketing Project Management
Mobile Marketing Management
Marketing Asset Management
Marketing Analytics
Social Media Marketing Management
Recommended Best Action
Opportunity Pipeline Tracking
Vendor Capability Ratings
Vendor Support
Availability and Quality of Training
Business Value Created
Breadth of Features
Ease of Implementation
Ease of Data Integration
Quality of Features
Product Strategy and Rate of Improvement
Ease of Customization
Usability and Intuitiveness
Ease of IT Administration
Also Featured in...
Marketing Automation - B2C
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Customer Data Platform
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Marketing Platforms - Midmarket
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SALESmanago Screenshots
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SALESmanago Platform Overview
Enhanced Segmentation by SALESmanago
SALESmanago Email Design Studio
[SALESmanago New Feature] Customer Preference Center
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SALESmanago Reviews
Andy H.
- Role: Information Technology
- Industry: Telecommunications
- Involvement: End User of Application
Submitted Mar 2024
SALESmanago Meets Customer Engagement
Likeliness to Recommend
What differentiates SALESmanago from other similar products?
Its robust customer data platform enables seamless integration of data from multiple sources, providing a holistic view of customer interactions. This empowers businesses to deliver highly personalized experiences across channels. SALESmanago's user-friendly interface and intuitive campaign builders make it easy for marketers to create engaging campaigns without extensive technical expertise. Its real-time tracking and reporting capabilities provide valuable insights into campaign performance, facilitating data-driven decision-making.
What is your favorite aspect of this product?
I am particularly impressed by SALESmanago's commitment to data privacy and security. Businesses can confidently leverage customer data with robust encryption and compliance measures while adhering to industry regulations.
What do you dislike most about this product?
SALESmanago excels in many areas, but its integration capabilities could be further streamlined. Enhancing its versatility and appeal to businesses operating in specialized industries would be possible with seamless integration with niche marketing tools and platforms.
What recommendations would you give to someone considering this product?
I wholeheartedly recommend SALESmanago to businesses seeking to elevate their customer engagement strategies. The tool has a comprehensive set of features, uses a data-driven approach, and has a user-friendly interface. It is an invaluable asset for organizations that want to deliver personalized and impactful marketing campaigns that resonate with their target audiences.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Laura B.
- Role: Public Sector
- Industry: Utilities
- Involvement: End User of Application
Submitted Feb 2023
An extensive marketing environment tool
Likeliness to Recommend
What differentiates SALESmanago from other similar products?
The program Salesmanago provides every feature required to boost e-commerce conversions, stay in touch with B2C and B2B clients, and manage the database. Also, the customer care department has access to all the essential information with the help of the integrated LiveChat, improving service level. The capability of this program to generate Landing Pages is also one of its benefits.
What is your favorite aspect of this product?
The program is highly transparent and easy to use. Despite initial reservations, it functions flawlessly across all industries, not just e-commerce. We can also rely on a supervisor and consultants for prompt and competent assistance in the event of any issues. One of the best systems for automating email marketing and marketing is SalesMANAGO. It's evolving in a very dynamic way. Easy-to-use system interface.
What do you dislike most about this product?
More customizability options for the newsletter and a deeper analytics perspective could be helpful. Specific tools need to be implemented, but as SalesManago constantly evolves, I'm confident it will happen. Issues with email formatting and sluggish technical response. Sometimes it can be challenging to understand the training materials.
What recommendations would you give to someone considering this product?
A B2C company, such as one that engages in e-commerce, retail, or membership, may find Salesmanago quite helpful. Other features are easy to set up and provide a lot of value. Also, the interconnectedness of many channels is quite advantageous, as are the drag-and-drop options for emails, automation, pop-ups, etc.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Adam M.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2023
Highly adaptable tool.
Likeliness to Recommend
What differentiates SALESmanago from other similar products?
Customer intimacy uses zero and first-party data to build genuine customer relationships. Precision execution uses hyper personalization to deliver superior Omnichannel customer experiences. Growth intelligence combines human and AI-based guidance to enable pragmatic and quick decision-making for maximum impact. We have easily and rapidly reached our consumers thanks to Salesmanago.
What is your favorite aspect of this product?
Despite the lengthy panel and the abundance of options, it is rather intuitive. It can be integrated with many other tools. This platform is unquestionably recommended for email marketing. An excellent all-in-one tool is SalesManago. You can use forms, email, SMS, WPN, LP, automation, and database management are all accessible from one location.
What do you dislike most about this product?
Learning and creating workflows take time, and at first it can be frustrating. However, with the help of the SALESmanago professionals, you can make outstanding progress and automate some excellent procedures. Sometimes there are restrictions on fundamental actions, so you must ask for a unique solution to the issue.
What recommendations would you give to someone considering this product?
An excellent all-in-one tool is SalesManago. The system is simple to use, and it seems like SalesManago takes care of all of your primary communication needs. They provide plans that let you hire a dedicated worker to assist the database get better and introduce new features. That is very beneficial because it might be challenging to stay on top of all the features and functions you might want to integrate.
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Trustworthy
