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SALESmanago

SALESmanago

Composite Score
8.0 /10
CX Score
8.1 /10

What is SALESmanago?

SALESmanago is a Customer Engagement Platform for impact-hungry eCommerce marketing teams who want to be lean yet powerful. SALESmanago delivers on its promise of maximizing revenue growth and improving eCommerce KPIs by leveraging three principles: (1) Customer Intimacy to create authentic customer relationships based on Zero and First Party Data; (2) Precision Execution to provide superior Omnichannel customer experience thanks to Hyperpersonalization; and (3) Growth Intelligence merging human and AI-based guidance enabling pragmatic and faster decision making for maximum impact.

Company Details


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Awards & Recognition

SALESmanago won the following awards in the Marketing Automation - B2C category

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SALESmanago Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on SALESmanago.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SALESmanago?

2% Negative
4% Neutral
94% Positive

Pros

  • Continually Improving Product
  • Caring
  • Respectful
  • Enables Productivity

Feature Ratings

Average 86

Email Marketing Automation

94

Customer Journey Modelling

92

Multivariant Testing

88

Marketing Project Management

86

Mobile Marketing Management

84

Marketing Asset Management

84

Marketing Analytics

83

Social Media Marketing Management

77

Marketing Master Data Management

75

SMS Marketing

75

Vendor Capability Ratings

Average 85

Vendor Support

89

Availability and Quality of Training

88

Business Value Created

87

Breadth of Features

87

Ease of Implementation

86

Ease of Data Integration

85

Quality of Features

84

Product Strategy and Rate of Improvement

83

Ease of Customization

83

Usability and Intuitiveness

82

Ease of IT Administration

79

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SALESmanago Reviews

Andy H.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

SALESmanago Meets Customer Engagement

Likeliness to Recommend

9 /10

What differentiates SALESmanago from other similar products?

Its robust customer data platform enables seamless integration of data from multiple sources, providing a holistic view of customer interactions. This empowers businesses to deliver highly personalized experiences across channels. SALESmanago's user-friendly interface and intuitive campaign builders make it easy for marketers to create engaging campaigns without extensive technical expertise. Its real-time tracking and reporting capabilities provide valuable insights into campaign performance, facilitating data-driven decision-making.

What is your favorite aspect of this product?

I am particularly impressed by SALESmanago's commitment to data privacy and security. Businesses can confidently leverage customer data with robust encryption and compliance measures while adhering to industry regulations.

What do you dislike most about this product?

SALESmanago excels in many areas, but its integration capabilities could be further streamlined. Enhancing its versatility and appeal to businesses operating in specialized industries would be possible with seamless integration with niche marketing tools and platforms.

What recommendations would you give to someone considering this product?

I wholeheartedly recommend SALESmanago to businesses seeking to elevate their customer engagement strategies. The tool has a comprehensive set of features, uses a data-driven approach, and has a user-friendly interface. It is an invaluable asset for organizations that want to deliver personalized and impactful marketing campaigns that resonate with their target audiences.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Laura B.

  • Role: Public Sector
  • Industry: Utilities
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2023

An extensive marketing environment tool

Likeliness to Recommend

10 /10

What differentiates SALESmanago from other similar products?

The program Salesmanago provides every feature required to boost e-commerce conversions, stay in touch with B2C and B2B clients, and manage the database. Also, the customer care department has access to all the essential information with the help of the integrated LiveChat, improving service level. The capability of this program to generate Landing Pages is also one of its benefits.

What is your favorite aspect of this product?

The program is highly transparent and easy to use. Despite initial reservations, it functions flawlessly across all industries, not just e-commerce. We can also rely on a supervisor and consultants for prompt and competent assistance in the event of any issues. One of the best systems for automating email marketing and marketing is SalesMANAGO. It's evolving in a very dynamic way. Easy-to-use system interface.

What do you dislike most about this product?

More customizability options for the newsletter and a deeper analytics perspective could be helpful. Specific tools need to be implemented, but as SalesManago constantly evolves, I'm confident it will happen. Issues with email formatting and sluggish technical response. Sometimes it can be challenging to understand the training materials.

What recommendations would you give to someone considering this product?

A B2C company, such as one that engages in e-commerce, retail, or membership, may find Salesmanago quite helpful. Other features are easy to set up and provide a lot of value. Also, the interconnectedness of many channels is quite advantageous, as are the drag-and-drop options for emails, automation, pop-ups, etc.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Adam M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Highly adaptable tool.

Likeliness to Recommend

10 /10

What differentiates SALESmanago from other similar products?

Customer intimacy uses zero and first-party data to build genuine customer relationships. Precision execution uses hyper personalization to deliver superior Omnichannel customer experiences. Growth intelligence combines human and AI-based guidance to enable pragmatic and quick decision-making for maximum impact. We have easily and rapidly reached our consumers thanks to Salesmanago.

What is your favorite aspect of this product?

Despite the lengthy panel and the abundance of options, it is rather intuitive. It can be integrated with many other tools. This platform is unquestionably recommended for email marketing. An excellent all-in-one tool is SalesManago. You can use forms, email, SMS, WPN, LP, automation, and database management are all accessible from one location.

What do you dislike most about this product?

Learning and creating workflows take time, and at first it can be frustrating. However, with the help of the SALESmanago professionals, you can make outstanding progress and automate some excellent procedures. Sometimes there are restrictions on fundamental actions, so you must ask for a unique solution to the issue.

What recommendations would you give to someone considering this product?

An excellent all-in-one tool is SalesManago. The system is simple to use, and it seems like SalesManago takes care of all of your primary communication needs. They provide plans that let you hire a dedicated worker to assist the database get better and introduce new features. That is very beneficial because it might be challenging to stay on top of all the features and functions you might want to integrate.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

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