Rippling Customer Reviews 2025 | Payroll

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Rippling

Composite Score

9.3 /10

CX Score

9.3 /10

153 Reviews Write a Review

What is Rippling?

Streamline your business with Rippling’s all-in-one platform for HR, IT, payroll, and spend management. Effortlessly manage the entire employee lifecycle, from hiring to benefits administration. Automate HR tasks, ensure compliance, and streamline approvals. Simplify IT with device management, software access, and compliance monitoring, all from one dashboard. Enjoy timely payroll, real-time financial visibility, and dynamic spend policies. Rippling empowers your business to save time, reduce costs, and enhance efficiency, allowing companies to focus on growth. Experience the power of unified management with Rippling today.

Company Details

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Awards & Recognition

Rippling won the following awards in the Payroll category

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2025 Emotional Footprint Champion

Latest Award, 2025

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

Latest Award, 2025

2025 Data Quadrant Champion

2025

11 Top Rated Capabilities

11 Top Rated Features

2025

Rippling Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Rippling.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

95 Likeliness to Recommend

99 Plan to Renew

84 Satisfaction of Cost Relative to Value

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 97%
Negotiation and Contract:: 92%
Conflict Resolution:: 96%
Strategy & Innovation:: 93%
Service Experience:: 95%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Rippling?

2% Negative

2% Neutral

96% Positive

Pros

Reliable
Security Protects
Enables Productivity
Respectful

Feature Ratings

Average 91

Direct Deposit

Self Service Portal

Vacation and Leave Tracking

Compensation Management

Benefits Calculation

Time and Attendance

HR Systems Interface

Accounting Systems Interface

Taxation Deduction

Tax Form Preparation

Retirement Plan Tracking

Vendor Capability Ratings

Average 87

Usability and Intuitiveness

Quality of Features

Ease of Implementation

Business Value Created

Breadth of Features

Vendor Support

Availability and Quality of Training

Ease of Data Integration

Ease of IT Administration

Product Strategy and Rate of Improvement

Ease of Customization

Also Featured in...

Workforce Management - Midmarket

Translation missing: en.product_page.ratings.score 9.3

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Benefits Administration

Translation missing: en.product_page.ratings.score 9.2

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Human Capital Management - Midmarket

Translation missing: en.product_page.ratings.score 9.1

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Global Employment Platforms

Translation missing: en.product_page.ratings.score 8.7

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Rippling Reviews

Alex H.

Role: Sales Marketing
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Dec 2024

Great for getting our mission critical items done

Likeliness to Recommend

8 /10

What differentiates Rippling from other similar products?

The gifs on pay day really create an emotional attatchment

What is your favorite aspect of this product?

The gifs on pay day...

What do you dislike most about this product?

The UI is a bit archaic

What recommendations would you give to someone considering this product?

Its going to do all the things you need, even if its not the prettiest

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Jacob W.

Role: Sales Marketing
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Dec 2024

Best payroll and hr management, BY FAR

Likeliness to Recommend

10 /10

What differentiates Rippling from other similar products?

Ease of use. Never had to ask HR any questions on ways to help. Way more straightforward than other tools.

What is your favorite aspect of this product?

When it's payday and you get a "you got paid" email with a fun gif. Makes me so happy!

What do you dislike most about this product?

It's a 10/10 product for me. If there was a way to get slack notifications + text messages that'd be the only thing I'd want. That may be possible, but mine isn't set up for that.

What recommendations would you give to someone considering this product?

Don't overthink it. They are market leaders for a reason. Best software out there for what you are looking to accomplish.

Pros

Reliable
Performance Enhancing
Enables Productivity
Trustworthy

Amanda J.

Role: Sales Marketing
Industry: Insurance
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Dec 2024

Fantastic Product

Likeliness to Recommend

10 /10

What differentiates Rippling from other similar products?

it is streamlined, reduces administrative burdens by having everything in one place, improves employee engagement

What is your favorite aspect of this product?

Notifies us if there is a problem with a log in or out, Notifies us when we get paid, Keeps all of our time off requests and approvals/denials in one spot and organized

What do you dislike most about this product?

Being able to edit missed or wrong punches without having supervisor override, Notifying us of something missed when filling out employee benefits,

What recommendations would you give to someone considering this product?

If you're looking for a program that has "it all" Rippling is the one! Payroll, HR, Time tracking!

Pros

Reliable
Enables Productivity
Unique Features
Security Protects

How We Deliver

Rippling

What is Rippling?

Company Details

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Awards & Recognition

2025 Emotional Footprint Champion

2025 Data Quadrant Champion

Rippling Ratings

95 Likeliness to Recommend

99 Plan to Renew

84 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Rippling?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Direct Deposit Ability to print or deposit paychecks directly into bank accounts.

Self Service Portal Ability for employees to update personal profiles through a self-service portal.

Vacation and Leave Tracking Ability to track employee sick and vacation entitlements.

Compensation Management Includes all aspects of compensation design, salary bands, salaried and hourly employment information, and bonus and variable compensation.

Benefits Calculation Ability to calculate benefits

Time and Attendance Includes time tracking, attendance tracking, vacation tracking, PTO, sick and necessary leave tracking, and alert mechanisms.

HR Systems Interface Ability to interface with the organization’s HR system.

Accounting Systems Interface Ability to interface with the organization’s accounting system.

Taxation Deduction Ability to calculate and deduct appropriate taxes

Tax Form Preparation Ability to prepare employee taxation forms at tax time.

Retirement Plan Tracking Ability to manage employee retirement benefits and tax implications.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Also Featured in...

Workforce Management - Midmarket

Benefits Administration

Human Capital Management - Midmarket

Global Employment Platforms

Rippling Reviews

Alex H.

Great for getting our mission critical items done

Likeliness to Recommend

Pros

Jacob W.

Best payroll and hr management, BY FAR

Likeliness to Recommend

Pros

Amanda J.

Fantastic Product

Likeliness to Recommend

Pros

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Title

Feature Ratings

Direct Deposit

Self Service Portal

Vacation and Leave Tracking

Compensation Management

Benefits Calculation

Time and Attendance

HR Systems Interface

Accounting Systems Interface

Taxation Deduction

Tax Form Preparation

Retirement Plan Tracking

Vendor Capability Ratings

Usability and Intuitiveness

Quality of Features

Ease of Implementation

Business Value Created

Breadth of Features

Vendor Support

Availability and Quality of Training

Ease of Data Integration

Ease of IT Administration

Product Strategy and Rate of Improvement

Ease of Customization