Rippling Customer Reviews 2024

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Rippling

Composite Score

9.1 /10

CX Score

9.1 /10

56 Reviews Write a Review

What is Rippling?

Streamline your business with Rippling’s all-in-one platform for HR, IT, payroll, and spend management. Effortlessly manage the entire employee lifecycle, from hiring to benefits administration. Automate HR tasks, ensure compliance, and streamline approvals. Simplify IT with device management, software access, and compliance monitoring, all from one dashboard. Enjoy timely payroll, real-time financial visibility, and dynamic spend policies. Rippling empowers your business to save time, reduce costs, and enhance efficiency, allowing companies to focus on growth. Experience the power of unified management with Rippling today.

Company Details

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Rippling Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Rippling.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

95 Likeliness to Recommend

100 Plan to Renew

84 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Rippling?

6% Negative

3% Neutral

91% Positive

Pros

Enables Productivity
Security Protects
Reliable
Performance Enhancing

Feature Ratings

Average 89

Self Service Portal

Direct Deposit

Vacation and Leave Tracking

HR Systems Interface

Retirement Plan Tracking

Tax Form Preparation

Benefits Calculation

Compensation Management

Time and Attendance

Accounting Systems Interface

Taxation Deduction

Vendor Capability Ratings

Average 85

Ease of Implementation

Ease of Data Integration

Usability and Intuitiveness

Business Value Created

Quality of Features

Availability and Quality of Training

Breadth of Features

Ease of Customization

Product Strategy and Rate of Improvement

Ease of IT Administration

Vendor Support

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Human Capital Management - Midmarket

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Workforce Management - Midmarket

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Benefits Administration

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Rippling Reviews

Ben S.

Role: Sales Marketing
Industry: Communications
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2024

10/10. So easy to use and understand.

Likeliness to Recommend

10 /10

What differentiates Rippling from other similar products?

The ease of use from a UX perspective. Easy to navigate and easy to understand.

What is your favorite aspect of this product?

Payroll features

What do you dislike most about this product?

Courses are a bit outdated

What recommendations would you give to someone considering this product?

If you're looking for an excellent payroll solution, choose Rippling.

Pros

Reliable
Performance Enhancing
Enables Productivity
Trustworthy

James E.

Role: Operations
Industry: Engineering
Involvement: Vendor Selection and Purchasing

Validated Review

Verified Reviewer

Submitted Oct 2024

"Fantastic product!"

Likeliness to Recommend

10 /10

What differentiates Rippling from other similar products?

The ease of operation

What is your favorite aspect of this product?

ability to work for me

What do you dislike most about this product?

Nothing. It does what it is designed to do.

What recommendations would you give to someone considering this product?

It has it all

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Role: Human Resources
Industry: Education
Involvement: IT Development, Integration, and Administration

Validated Review

Anonymous Reviewer

Submitted Oct 2024

Perfect product

Likeliness to Recommend

10 /10

Pros

Enables Productivity
Effective Service
Caring
Altruistic

How We Deliver

Rippling

What is Rippling?

Company Details

Need Assistance?

Rippling Ratings

95 Likeliness to Recommend

100 Plan to Renew

84 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love Rippling?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Self Service Portal Ability for employees to update personal profiles through a self-service portal.

Direct Deposit Ability to print or deposit paychecks directly into bank accounts.

Vacation and Leave Tracking Ability to track employee sick and vacation entitlements.

HR Systems Interface Ability to interface with the organization’s HR system.

Retirement Plan Tracking Ability to manage employee retirement benefits and tax implications.

Tax Form Preparation Ability to prepare employee taxation forms at tax time.

Benefits Calculation Ability to calculate benefits

Compensation Management Includes all aspects of compensation design, salary bands, salaried and hourly employment information, and bonus and variable compensation.

Time and Attendance Includes time tracking, attendance tracking, vacation tracking, PTO, sick and necessary leave tracking, and alert mechanisms.

Accounting Systems Interface Ability to interface with the organization’s accounting system.

Taxation Deduction Ability to calculate and deduct appropriate taxes

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Human Capital Management - Midmarket

Workforce Management - Midmarket

Benefits Administration

Rippling Reviews

Ben S.

10/10. So easy to use and understand.

Likeliness to Recommend

Pros

James E.

"Fantastic product!"

Likeliness to Recommend

Pros

Perfect product

Likeliness to Recommend

Pros

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Title

Feature Ratings

Self Service Portal

Direct Deposit

Vacation and Leave Tracking

HR Systems Interface

Retirement Plan Tracking

Tax Form Preparation

Benefits Calculation

Compensation Management

Time and Attendance

Accounting Systems Interface

Taxation Deduction

Vendor Capability Ratings

Ease of Implementation

Ease of Data Integration

Usability and Intuitiveness

Business Value Created

Quality of Features

Availability and Quality of Training

Breadth of Features

Ease of Customization

Product Strategy and Rate of Improvement

Ease of IT Administration

Vendor Support