What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Enables Productivity
- Trustworthy
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Video Conferencing
Screen Share
Audio Conferencing VoIP
File Transfer
Audio Controls
Keyboard Mouse Control
Audio Conferencing Call in Bridge
Facilitator Functions
Application Share
Virtual Whiteboard
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Breadth of Features
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
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Business Instant Messaging - Enterprise
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Digital Workplace
Translation missing: en.product_page.ratings.score 8.8
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Microsoft Teams Reviews
Adam H.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Feb 2024
Impressive integration with 365 services
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Integrates automatically with 365/Azure/Sharepoint
What is your favorite aspect of this product?
Easy to setup
What do you dislike most about this product?
No texting capability for Teams phones
What recommendations would you give to someone considering this product?
Check out the free trial of 365 / Teams and see if it works for your business.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Faiyaz M.
- Role: Public Sector
- Industry: Education
- Involvement: Initial Implementation
Submitted Feb 2024
Operating a team is so much easy with MS Teams
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
It is different because it offer all the solution at once in a compact form. When operating a team or class , I don't had to setup any extra software.
What is your favorite aspect of this product?
I love using Microsoft team because as a instructor, I had to do so many meetings and had to track classes. It has become easy with Microsoft teams. This is my favourite feature
What do you dislike most about this product?
If we get Ai powered feature in Microsoft Team, that would be more easy for a user like me. I missed this feature at Teams.
What recommendations would you give to someone considering this product?
Please give a try on this tool, you will not regret and you will become a permanent member of it.
Pros
- Helps Innovate
- Continually Improving Product
- Enables Productivity
- Effective Service
Josh H.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2024
Teams is a video conferencing powerhouse
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Teams is so easy to use and as a microsoft house it integrates with everything we currently own with ease and allows me to work efficiently. The video conferencing is miles smoother than any other competitor.
What is your favorite aspect of this product?
How easy it is to use and how I am able to access all my teams appointments via my phone which is a huge plus as I am constantly on the move.
What do you dislike most about this product?
There isn't much I dislike about Teams. When it was first released I remember their being some bugs and it being a bit slow, however this has all been sorted now and there are little to no issues at all!
What recommendations would you give to someone considering this product?
If you use Outlook and are looking to simplify your process then it makes sense to use Teams over any other messenger/video conferencing tool. It's quick, simple and easy to use. 100% worth the investment.
Pros
- Reliable
- Enables Productivity
- Includes Product Enhancements
- Helps Innovate
