What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceMicrosoft Teams Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Microsoft Teams.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Enables Productivity
- Trustworthy
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Video Conferencing
Screen Share
Audio Conferencing VoIP
File Transfer
Audio Controls
Keyboard Mouse Control
Audio Conferencing Call in Bridge
Facilitator Functions
Application Share
Virtual Whiteboard
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Breadth of Features
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
Translation missing: en.product_page.ratings.score 8.9
View Microsoft Teams in this category (opens in a new tab)
Business Instant Messaging - Enterprise
Translation missing: en.product_page.ratings.score 8.8
View Microsoft Teams in this category (opens in a new tab)
Digital Workplace
Translation missing: en.product_page.ratings.score 8.8
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
Ekta S.
- Role: Information Technology
- Industry: Finance
- Involvement: End User of Application
Submitted Mar 2024
Empowering Modern Workplace Collaboration
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Microsoft Teams distinguishes itself with seamless integration with Microsoft 365, robust collaboration features, extensive customization, stringent security measures, scalability, AI-driven productivity tools, and cross-platform compatibility. Its comprehensive offerings cater to organizations of all sizes, ensuring efficient and secure modern workplace collaboration.
What is your favorite aspect of this product?
One notable aspect of Microsoft Teams is its comprehensive integration with the Microsoft 365 suite, facilitating seamless collaboration and productivity within organizations. It helps in connecting docs with Teams which helps a lot.
What do you dislike most about this product?
User interface complexities, occasional performance issues, or specific feature limitations are some of the features which can be worked upon. UI can be made a little more simpler so that its easier to use and work with.
What recommendations would you give to someone considering this product?
For those considering Microsoft Teams, prioritize understanding your organization's collaboration needs and how Teams aligns with them. Explore its integration with Microsoft 365, ensuring it complements existing workflows. Test its customization options to tailor the platform to your team's requirements. Evaluate security features and scalability to ensure suitability for your organization's size and industry. Lastly, leverage trial versions or demos to assess usability and user satisfaction before committing.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
mahmud a.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2024
Efficient and User-Friendly
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Microsoft Teams differentiates itself from other similar products by its deep integration with other Microsoft Office applications, seamless collaboration features, robust security and compliance capabilities, and the ability to customize and extend functionality through third-party integrations and apps.
What is your favorite aspect of this product?
My favorite aspect of this product is its versatility.
What do you dislike most about this product?
I dislike the limited color options available for this product.
What recommendations would you give to someone considering this product?
Research the product thoroughly to understand its features and benefits. Read reviews from other users to get a sense of their experiences. Compare prices from different retailers to ensure you're getting the best deal. Consider your own needs and preferences to determine if the product is the right fit for you.
Cons
- Wastes Time
- Less Fair
- Less Generous
Sonal S.
- Role: Information Technology
- Industry: Healthcare
- Involvement: IT Leader or Manager
Submitted Mar 2024
Fantastic Product for Collaboration
Likeliness to Recommend
What is your favorite aspect of this product?
Features and Collaborative mechanisms
What do you dislike most about this product?
Sometimes it hangs a lot specially in virtual environment
What recommendations would you give to someone considering this product?
Go for it, its a wonderful product for collaboration
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
