What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Reliable
- Enables Productivity
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Video Conferencing
Screen Share
Audio Conferencing VoIP
File Transfer
Audio Controls
Keyboard Mouse Control
Audio Conferencing Call in Bridge
Facilitator Functions
Application Share
Virtual Whiteboard
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Breadth of Features
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
Score 8.9
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Business Instant Messaging - Enterprise
Score 8.8
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Digital Workplace
Score 8.8
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
Yadav M.
- Role: Industry Specific Role
- Industry: Other
- Involvement: End User of Application
Submitted Oct 2024
"Effective online collaboration platform."
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Microsoft Teams is unique among products in that it maintains a high level of connection with Microsoft 365 applications.
What is your favorite aspect of this product?
Features for file sharing and security Calls and smooth vocal clarity.
What do you dislike most about this product?
Requires additional built-in capabilities to assist in conducting large meetings, like as polls or engaging tools.
What recommendations would you give to someone considering this product?
I suggested it to businesses or organizations that frequently host large online gatherings.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Sayeed S.
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Development, Integration, and Administration
Submitted Oct 2024
Excellent tool, needs enhancements.
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Microsoft Teams stands out from other collaboration tools for several reasons. It has advanced features for meetings and collaboration, like background blur, live captions, breakout rooms, and Together Mode, which greatly enhance the meeting experience. Teams also offers strong security and compliance options, allowing users to customize the platform with apps and bots, as well as connect to other tools. Its easy-to-use interface makes it accessible for everyone, regardless of their technical skills.
What is your favorite aspect of this product?
My favorite part of Microsoft Teams is how it works smoothly with Microsoft 365. This makes it easy for users to collaborate using familiar tools like Word, Excel, and OneNote right within the platform.
What do you dislike most about this product?
One thing I don’t like about Microsoft Teams is that it can be overwhelming because of all the features and options. For new users, the interface can be a bit tricky to navigate at first.
What recommendations would you give to someone considering this product?
Take your time to learn and get used to the platform, as it might take a bit to adapt. Check out how you can connect other tools you use with Teams to make your work easier.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Hussain K.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Oct 2024
Microsoft teams efficient remote work tool.
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Integrates chat, video and file sharing effortlessly. User-centric design ensures a smooth experience.
What is your favorite aspect of this product?
Introduces new webinar capabilities and enhanced task automation.
What do you dislike most about this product?
Learning all features may take time for new users.
What recommendations would you give to someone considering this product?
Powerful tools enable effective collaboration and productivity.
Pros
- Enables Productivity
- Unique Features
- Efficient Service
- Effective Service
