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iSolved

isolved People Cloud

Composite Score

8.4 /10

CX Score

8.4 /10

214 Reviews Write a Review

What is isolved People Cloud?

isolved People Cloud is a modern HCM platform that puts the employee’s HR experience front and center, and effortlessly adapts to future-proof organizations. You can seamlessly manage the entire employee lifecycle, from pre-hire to retire, in one place. From talent acquisition to workforce management to talent management, isolved solutions are delivered directly or through their HRO partner network to more than 6 million employees and 168,000 employers across all 50 states – who use them every day to increase productivity, accelerate decision-making and ensure performance, while reducing risk.

Company Details

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Awards & Recognition

isolved People Cloud won the following awards in the Payroll category

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2024 Data Quadrant Gold Medalist

2024

0 Top Rated Capabilities

2 Top Rated Features

2024

4 Top Rated Capabilities

1 Top Rated Features

2022

isolved People Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on isolved People Cloud.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

97 Plan to Renew

74 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+80 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love isolved People Cloud?

4% Negative

13% Neutral

83% Positive

Pros

Respectful
Fair
Trustworthy
Acts with Integrity

Feature Ratings

Average 84

Direct Deposit

Taxation Deduction

Tax Form Preparation

Benefits Calculation

Time and Attendance

Compensation Management

Self Service Portal

HR Systems Interface

Retirement Plan Tracking

Vacation and Leave Tracking

Accounting Systems Interface

Vendor Capability Ratings

Average 76

Vendor Support

Breadth of Features

Availability and Quality of Training

Ease of IT Administration

Business Value Created

Ease of Implementation

Quality of Features

Ease of Data Integration

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Ease of Customization

Also Featured in...

Human Capital Management - Midmarket

Translation missing: en.product_page.ratings.score 8.4

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Workforce Management - Midmarket

Translation missing: en.product_page.ratings.score 8.4

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Benefits Administration

Translation missing: en.product_page.ratings.score 8.3

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Talent Management

Translation missing: en.product_page.ratings.score 8.2

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isolved People Cloud Screenshots

isolved People Cloud Downloads

isolved Technology Guiding the Future White Paper Download

isolved People Cloud Videos

isolved People Cloud Reviews

Mike S.

Role: C-Level
Industry: Recreation
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Oct 2024

hard to use band terrible customer service

Likeliness to Recommend

1 /10

What differentiates isolved People Cloud from other similar products?

crummy customer service and management that does not do anything about it.

What is your favorite aspect of this product?

regular payroll processing

What do you dislike most about this product?

user interface. inability to find infomation on-line. Terrible unresponsive uncaring customer service.

What recommendations would you give to someone considering this product?

Choose anything else.

Cons

Inhibits Innovation
Slower Product Innovation
Less Efficient Service

Abby G.

Role: Human Resources
Industry: Manufacturing
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2024

isolved is very user friendly

Likeliness to Recommend

10 /10

What differentiates isolved People Cloud from other similar products?

User friendly and good customer support

What is your favorite aspect of this product?

user friendly. Payroll is a breeze.

What do you dislike most about this product?

Would like more enhanced Talent Management features

What recommendations would you give to someone considering this product?

Highly recommend

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Role: Industry Specific Role
Industry: Other
Involvement: Business Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Sep 2024

Easy for our employees to use

Likeliness to Recommend

9 /10

Pros

Caring
Respectful
Helps Innovate
Continually Improving Product

How We Deliver

isolved People Cloud

What is isolved People Cloud?

Company Details

Need Assistance?

Awards & Recognition

2024 Data Quadrant Gold Medalist

isolved People Cloud Ratings

86 Likeliness to Recommend

97 Plan to Renew

74 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+80 Net Emotional Footprint

How much do users love isolved People Cloud?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Direct Deposit Ability to print or deposit paychecks directly into bank accounts.

Taxation Deduction Ability to calculate and deduct appropriate taxes

Tax Form Preparation Ability to prepare employee taxation forms at tax time.

Benefits Calculation Ability to calculate benefits

Time and Attendance Includes time tracking, attendance tracking, vacation tracking, PTO, sick and necessary leave tracking, and alert mechanisms.

Compensation Management Includes all aspects of compensation design, salary bands, salaried and hourly employment information, and bonus and variable compensation.

Self Service Portal Ability for employees to update personal profiles through a self-service portal.

HR Systems Interface Ability to interface with the organization’s HR system.

Retirement Plan Tracking Ability to manage employee retirement benefits and tax implications.

Vacation and Leave Tracking Ability to track employee sick and vacation entitlements.

Accounting Systems Interface Ability to interface with the organization’s accounting system.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Also Featured in...

Human Capital Management - Midmarket

Workforce Management - Midmarket

Benefits Administration

Talent Management

isolved People Cloud Screenshots

isolved People Cloud

isolved People Cloud Downloads

isolved Technology Guiding the Future White Paper

isolved Turning challenge into opportunity 2b

6 Reasons why HCM Technology is taking off_Direct_v2

Does Your Time and Attendance ROI Add Up_v2

12 reasons a cloud-based LMS is mission critical

isolved People Cloud Videos

isolved People Cloud

isolved Culture

isolved People Cloud Reviews

Mike S.

hard to use band terrible customer service

Likeliness to Recommend

Cons

Abby G.

isolved is very user friendly

Likeliness to Recommend

Pros

Easy for our employees to use

Likeliness to Recommend

Pros

Most Popular isolved People Cloud Comparisons

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Title

Feature Ratings

Direct Deposit

Taxation Deduction

Tax Form Preparation

Benefits Calculation

Time and Attendance

Compensation Management

Self Service Portal

HR Systems Interface

Retirement Plan Tracking

Vacation and Leave Tracking

Accounting Systems Interface

Vendor Capability Ratings

Vendor Support

Breadth of Features

Availability and Quality of Training

Ease of IT Administration

Business Value Created

Ease of Implementation

Quality of Features

Ease of Data Integration

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Ease of Customization