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Dropbox Business Logo Award Winner Product Badge
Dropbox Business Logo Award Winner Product Badge
Dropbox

Dropbox Business

Composite Score
9.0 /10
CX Score
9.2 /10
Category
Dropbox Business
9.0 /10

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details


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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative
4% Neutral
94% Positive

Pros

  • Respectful
  • Helps Innovate
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 86

Access Control and Rights Management

87

Team Collaboration

87

Drag and Drop User Interface

86

Real-Time Synchronization

86

Enterprise Grade Security Controls

86

Mobility Support

86

Large File Optimization

85

Audit Trail

85

Electronic Signatures

85

Data Loss Prevention

85

3rd-Party Integrations

85

Vendor Capability Ratings

Average 85

Quality of Features

87

Business Value Created

87

Ease of Implementation

87

Ease of Data Integration

86

Usability and Intuitiveness

86

Availability and Quality of Training

85

Breadth of Features

85

Product Strategy and Rate of Improvement

85

Ease of IT Administration

84

Ease of Customization

84

Vendor Support

82

Dropbox Business Reviews

Folashade A.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2024

eliminates the chaos associated with file storage.

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

Dropbox is fast, easy to navigate and responsive. I find it a smooth experience locating files I need using its search function. It is easy to setup and synchronizes faster than any other file storage application I have used, majorly as a result of its LAN synchronization system .

What is your favorite aspect of this product?

Dropbox offers unique integration options with business and personal software applications I utilize. By integrating key software applications I utilize at work and off work with Dropbox , I am more productive and my experience collaborating remotely in my daily work life is greatly aided .

What do you dislike most about this product?

Dropbox sets limits on the number of devices I can connect to my account. For someone like me, who has experience using other file storage programs, I find this a major disadvantage of using Dropbox.

What recommendations would you give to someone considering this product?

Dropbox is one of the most convenient way to save , share and access key files on and off work. I recommend it wholeheartedly to professionals and businesses.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Security Protects

Braden L.

  • Role: Industry Specific Role
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2024

Secure and Efficient File Management with Dropbox.

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

The unique feature of Dropbox Business is its Smart Sync, which syncs everything without the need to use your local storage. This feature gives it an edge over competitors when teams deal with vast amounts of data on small devices.

What is your favorite aspect of this product?

The beauty of Dropbox Business is that it is an integrated collaboration tool. Shared folders and previews allow different team members to edit the same file without version conflicts. Integration with Microsoft Office and Google Workspace facilitates real-time editing and sharing.

What do you dislike most about this product?

Another drawback is that its search features could be more consistent for users who work with extensive libraries of files. Searches with more sophisticated filters or AI-powered suggestions would be easier to use for teams who manage millions of documents and media files.

What recommendations would you give to someone considering this product?

Businesses looking at Dropbox Business need to try the free trial to see how it fits into current workflows. For any team with big storage or collaboration requirements, this will mainly be helpful if paired with Microsoft Office or Slack.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Holden L.

  • Role: Human Resources
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2024

Dropbox Business: Simplifying File Collaboration

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

Dropbox’s deep permissions ensure greater security. Administrators can grant different roles to members of the team so confidential data is visible only to qualified personnel. This, paired with Dropbox’s top-of-the-line encryption protocols, makes it a top pick for companies that value data security and compliance.

What is your favorite aspect of this product?

I love the user-friendly interface, which reduces the learning curve. There is a very intuitive way to switch between individual and group files, folders, and settings, making Dropbox accessible for anyone, regardless of their abilities. Its mobile app also keeps files close by, enabling experts to stay connected wherever they go. Together, these features increase team productivity and visibility.

What do you dislike most about this product?

One drawback to Dropbox Business is its cost. The platform’s premium features, such as Smart Sync and detailed permissions, are only offered on the top plans and are not accessible to small businesses or start-ups. Giving more options for simple plans might make it competitive.

What recommendations would you give to someone considering this product?

Companies should take advantage of Dropbox’s training materials and guides in order to benefit the fullest extent of the platform. Encouraging team members to make good use of features such as Smart Sync, individual permissions, and shared folders will maximize storage, collaboration, and data security. Small companies should take the time to carefully assess their needs and select plans that offer the best cost-performance ratio between features and price.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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