Datadog Customer Reviews 2024

This content is currently locked.

Your current McLean & Company subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative

Or Call Us:
1-877-281-0480 (US/CAN) or
+1-519-936-2659 (International)

Datadog

8.6 /10

47 Reviews Write a Review

What is Datadog?

Datadog is a monitoring service for hybrid cloud applications, assisting organizations in improving agility, increasing efficiency, and providing end-to-end visibility across the application and organization.

Company Details

Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Datadog won the following awards in the Systems Management category

Filter By

2024 Data Quadrant Gold Medalist

2024

6 Top Rated Capabilities

5 Top Rated Features

2024

Datadog Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Datadog.

92 Likeliness to Recommend

1
Since last award

100 Plan to Renew

89 Satisfaction of Cost Relative to Value

3
Since last award

{y}

{name}

Emotional Footprint Overview

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Datadog?

3% Negative

6% Neutral

91% Positive

Pros

Fair
Performance Enhancing
Enables Productivity
Efficient Service

Feature Ratings

Average 87

Cloud Monitoring

Capacity Management

Storage Monitoring

Multi-Site Functionality

Centralized Dashboard

Network Performance Management

Server Performance Monitoring

Patching Automation

Event Correlation & Management

Auto-Discovery

Applications Monitoring

Vendor Capability Ratings

Average 87

Quality of Features

Breadth of Features

Ease of IT Administration

Ease of Data Integration

Ease of Implementation

Business Value Created

Usability and Intuitiveness

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of Customization

Vendor Support

Also Featured in...

Network Monitoring - Enterprise

Translation missing: en.product_page.ratings.score 8.7

View Datadog in this category (opens in a new tab)

Application Performance Management - Enterprise

Translation missing: en.product_page.ratings.score 8.3

View Datadog in this category (opens in a new tab)

IoT Management

Translation missing: en.product_page.ratings.score 8.2

View Datadog in this category (opens in a new tab)

AIOps

Translation missing: en.product_page.ratings.score 7.5

View Datadog in this category (opens in a new tab)

Datadog Reviews

Cira G.

Role: Industry Specific Role
Industry: Construction
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2022

My Experience With Datadog

Likeliness to Recommend

9 /10

What differentiates Datadog from other similar products?

What makes Datadog unique are its many features when it comes to monitoring and IoT management

What is your favorite aspect of this product?

Using Datadog is easy and the software is affordable besides being a resourceful solution

What do you dislike most about this product?

No issues as it has been very effective in all system management

What recommendations would you give to someone considering this product?

I highly recommend Datadog as it has been great. It is seamless to use and offers great system management features too.

Pros

Helps Innovate
Continually Improving Product
Reliable
Enables Productivity

Theodore S.

Role: Consultant
Industry: Consulting
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Nov 2022

Custom dashboards of all accumulated data

Likeliness to Recommend

9 /10

What differentiates Datadog from other similar products?

works great for tracking and monitoring our entire infrastructure, the log flow is much better than the same features of similar products as datadog collects and centralizes all AWS data in one easy to understand dashboard.

What is your favorite aspect of this product?

We like how fast and efficient it is we use it to monitor our infrastructure, such as servers, containers, processes, storage status, Manages in real time the inactivity of various resources, does a good Network Mapping, allows us to identify errors, performs Monitoring of APM.

What do you dislike most about this product?

The learning curve is not easy for those who are not used to this type of solution. Documentation is missing in some places.

What recommendations would you give to someone considering this product?

it's much better to use it for monitoring and alerting capability than anything else I can remember seeing before we started using Datadog

Pros

Enables Productivity
Effective Service
Caring
Saves Time

Asish A.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Nov 2022

Wonderful product

Likeliness to Recommend

10 /10

What differentiates Datadog from other similar products?

Datadog is focused more on cloud monitoring and security

What is your favorite aspect of this product?

Network Performance Monitoring and Network Device Monitoring.

What do you dislike most about this product?

It should be more robust and price is comparatively high.

What recommendations would you give to someone considering this product?

Price can be decreased a bit.

Pros

Continually Improving Product
Reliable
Trustworthy
Efficient Service

How We Deliver

Datadog

What is Datadog?

Company Details

Need Assistance?

Awards & Recognition

2024 Data Quadrant Gold Medalist

Datadog Ratings

92 Likeliness to Recommend

1 Since last award

100 Plan to Renew

89 Satisfaction of Cost Relative to Value

3 Since last award

Emotional Footprint Overview

+89 Net Emotional Footprint

How much do users love Datadog?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Cloud Monitoring Monitor SaaS, IaaS, and PaaS deployments (e.g., metrics such as throughput, latency, and failed requests).

Capacity Management Monitor system utilization and provide alerts when pre-defined thresholds are reached.

Storage Monitoring Monitor storage performance and capacity.

Multi-Site Functionality Centralized management of resources across multiple remote locations.

Centralized Dashboard Summarize the overall status of your data center, including alerts, performance, and capacity.

Network Performance Management Includes network performance analysis, bandwidth monitoring, and capacity planning.

Server Performance Monitoring Monitor and report server performance (e.g., memory, CPU, and disk utilization).

Patching Automation The automated deployment and installation of server patches

Event Correlation & Management Correlate and filter events (e.g., setting thresholds) to identify and report only meaningful alerts.

Auto-Discovery Automate discovery of systems and assets on your network.

Applications Monitoring Monitor applications and associated infrastructure, including databases, middleware, and messaging components.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Network Monitoring - Enterprise

Application Performance Management - Enterprise

IoT Management

AIOps

Datadog Reviews

Cira G.

My Experience With Datadog

Likeliness to Recommend

Pros

Theodore S.

Custom dashboards of all accumulated data

Likeliness to Recommend

Pros

Asish A.

Wonderful product

Likeliness to Recommend

Pros

Most Popular Datadog Comparisons

Oracle Enterprise Manager

AWS Systems Manager

Microsoft System Center

Kaseya VSA

IBM Power Systems

ServiceNow IT Operations Management

Title

1
Since last award

3
Since last award

Feature Ratings

Cloud Monitoring

Capacity Management

Storage Monitoring

Multi-Site Functionality

Centralized Dashboard

Network Performance Management

Server Performance Monitoring

Patching Automation

Event Correlation & Management

Auto-Discovery

Applications Monitoring

Vendor Capability Ratings

Quality of Features

Breadth of Features

Ease of IT Administration

Ease of Data Integration

Ease of Implementation

Business Value Created

Usability and Intuitiveness

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of Customization

Vendor Support