Datadog Customer Reviews 2024

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Datadog

Composite Score

8.2 /10

CX Score

8.5 /10

14 Reviews Write a Review

What is Datadog?

Datadog is a monitoring service for hybrid cloud applications, assisting organizations in improving agility, increasing efficiency, and providing end-to-end visibility across the application and organization.

Company Details

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Datadog Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

100 Plan to Renew

94 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Datadog?

0% Negative

7% Neutral

93% Positive

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Feature Ratings

Average 86

Managed Service Model

100

Data Management

Performance

Edge Processing

Security

Interoperability & Integration

High Availability

Device Management

IoT Application Development

Analytics

Machine Learning

Vendor Capability Ratings

Average 86

Quality of Features

Ease of Implementation

Breadth of Features

Usability and Intuitiveness

Ease of Customization

Availability and Quality of Training

Ease of Data Integration

Business Value Created

Ease of IT Administration

Product Strategy and Rate of Improvement

Vendor Support

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Datadog Reviews

Aakansha R.

Role: Information Technology
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Oct 2024

Likeliness to Recommend

9 /10

Pros

Continually Improving Product
Trustworthy
Efficient Service
Inspires Innovation

Himanshu S.

Role: Information Technology
Industry: Engineering
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Sep 2024

mind blowing for the monitoring and IOTmanagement

Likeliness to Recommend

9 /10

What differentiates Datadog from other similar products?

The Datadog provides us with the best monitoring features, and we can also monitor the cloud application where the other similar product is not available as much as Datadog can.

What is your favorite aspect of this product?

My favorite aspect is that the Datadog is very high performance and not lagging behind any single point; it gives clear expectations that help us to make decisions quickly.

What do you dislike most about this product?

There are some parts where the limit occurs, like in the data storage, where we can limit storage for data, and for new users, it is not easy to setup.

What recommendations would you give to someone considering this product?

my recommendations is that you please provide us to more storage that i can store more data

Pros

Reliable
Performance Enhancing
Inspires Innovation
Caring

Emran K.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Sep 2024

Perfect Ai Cloud Monitoring System Software!

Likeliness to Recommend

9 /10

What differentiates Datadog from other similar products?

Great cloud management and it can monitor swiftly.

What is your favorite aspect of this product?

I love the cloud monitoring system of this product very much. This feature help IT infrastructure a lot.

What do you dislike most about this product?

Nothing to dislike but has some bugs

What recommendations would you give to someone considering this product?

Cloud monitoring systems operate continuously to provide real-time insights into application performance, resource utilization, and potential security threats. It has Ai features which ensures automation also.

Pros

Trustworthy
Unique Features
Saves Time
Client Friendly Policies

How We Deliver

Datadog

What is Datadog?

Company Details

Need Assistance?

Datadog Ratings

88 Likeliness to Recommend

100 Plan to Renew

94 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+96 Net Emotional Footprint

How much do users love Datadog?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Managed Service Model IoT services manged by the client and offered "as a service.

Data Management Data management at scale, handling structured and unstructurd data from thousands of sensors, data storage.

Performance Solutions and services needs to be deal with high throughput real time data.

Edge Processing Local compute and secure cloud connectivity so devices can respond quickly to local events even without internet connectivity.

Security Authentication and encryption at all points of connection, audit IoT configurations, monitor security metrics from devices, and alerts.

Interoperability & Integration Enables devices to securely and efficiently communicate with IoT Platform, follow standard protocols, orchestration, ensure throughput and scalability.

High Availability Sensors and devices need discrete and continuous communication and thus applications and services need to guarantee high availability for continuous operations.

Device Management Securely register, organize, monitor and remotely manage IoT devices at scale, register connected devices individually or in bulk, and easily manage permissions

IoT Application Development SDKs, Libraries, Frameworks, tools and APIs to enable and make it easy for developers to rapidly prototype and to add/build custom solutions, plugins, adapters

Analytics Easy to run and operationalize sophisticated analytics on massive volumes of IoT data.

Machine Learning Easy to run ML algorithms on massive volumes of IoT data for pattern recognition, insights, and decisions.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Network Monitoring - Enterprise

Systems Management

Application Performance Management - Enterprise

AIOps

Datadog Reviews

Aakansha R.

Likeliness to Recommend

Pros

Himanshu S.

mind blowing for the monitoring and IOTmanagement

Likeliness to Recommend

Pros

Emran K.

Perfect Ai Cloud Monitoring System Software!

Likeliness to Recommend

Pros

Title

Feature Ratings

Managed Service Model

Data Management

Performance

Edge Processing

Security

Interoperability & Integration

High Availability

Device Management

IoT Application Development

Analytics

Machine Learning

Vendor Capability Ratings

Quality of Features

Ease of Implementation

Breadth of Features

Usability and Intuitiveness

Ease of Customization

Availability and Quality of Training

Ease of Data Integration

Business Value Created

Ease of IT Administration

Product Strategy and Rate of Improvement

Vendor Support