Datadog Customer Reviews 2024

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Datadog

7.5 /10

21 Reviews Write a Review

What is Datadog?

Datadog is a monitoring service for hybrid cloud applications, assisting organizations in improving agility, increasing efficiency, and providing end-to-end visibility across the application and organization.

Company Details

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Awards & Recognition

Datadog won the following awards in the AIOps category

Filter By

2 Top Rated Capabilities

3 Top Rated Features

Latest Award, 2024

2023 Data Quadrant Gold Medalist

2023

6 Top Rated Capabilities

3 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Product Impact
Conflict Resolution

2023

0 Top Rated Capabilities

2 Top Rated Features

2022

Datadog Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Datadog.

85 Likeliness to Recommend

88 Plan to Renew

1
Since last award

81 Satisfaction of Cost Relative to Value

2
Since last award

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Emotional Footprint Overview

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Datadog?

3% Negative

13% Neutral

84% Positive

Pros

Continually Improving Product
Enables Productivity
Acts with Integrity
Performance Enhancing

Feature Ratings

Average 78

Security Operations Automation

100

Operational Task Automation

Analyze Activity Data

Data Visualization

Event & Alert Management Automation

Machine Learning

Incident Management Automation

Explainable and Trainable Algorithms

Performance & Capacity Management Automation

Analyze Discovery Data

Change Control Automation

Vendor Capability Ratings

Average 80

Breadth of Features

Usability and Intuitiveness

Ease of Data Integration

Quality of Features

Ease of IT Administration

Ease of Implementation

Vendor Support

Ease of Customization

Availability and Quality of Training

Business Value Created

Product Strategy and Rate of Improvement

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Network Monitoring - Enterprise

Translation missing: en.product_page.ratings.score 8.7

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Systems Management

Translation missing: en.product_page.ratings.score 8.4

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Application Performance Management - Enterprise

Translation missing: en.product_page.ratings.score 8.2

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IoT Management

Translation missing: en.product_page.ratings.score 8.1

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Datadog Reviews

Emran K.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Sep 2024

Perfect Ai Cloud Monitoring System Software!

Likeliness to Recommend

9 /10

What differentiates Datadog from other similar products?

Great cloud management and it can monitor swiftly.

What is your favorite aspect of this product?

I love the cloud monitoring system of this product very much. This feature help IT infrastructure a lot.

What do you dislike most about this product?

Nothing to dislike but has some bugs

What recommendations would you give to someone considering this product?

Cloud monitoring systems operate continuously to provide real-time insights into application performance, resource utilization, and potential security threats. It has Ai features which ensures automation also.

Pros

Trustworthy
Unique Features
Saves Time
Client Friendly Policies

Amit K.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jun 2023

Bit pricy and now they now have strong competitors

Likeliness to Recommend

7 /10

What differentiates Datadog from other similar products?

its a proprietary solution hence it has many enterprises features missing in the open source softwares, Also since it was started early and gained more popularity and adoption hence it has large user-base and more features

What is your favorite aspect of this product?

Out of the box integration with most of the popular softwares which makes it very popular as it can be just setup very fast and can cover your entire software eco-system

What do you dislike most about this product?

its rate of innovation is slowed down and now there are few competitors giving unique features at a very less price

What recommendations would you give to someone considering this product?

Check new modern age observability softwares and compare their features and what you need, this way you can save huge cost and pay for what you actually need

Pros

Continually Improving Product
Performance Enhancing
Enables Productivity
Saves Time

Cons

Less Effective Service
Leverages Incumbent Status

shivaling p.

Role: Information Technology
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jun 2023

Modern observability tool for modern apps!

Likeliness to Recommend

9 /10

What differentiates Datadog from other similar products?

It has support for a wide variety of industries like healthcare, education and technology which makes its impact area large.

What is your favorite aspect of this product?

my favourite aspect is that it enables and supports modern methodologies like devops and devsecops.

What do you dislike most about this product?

what i dislike is it has support for minimum number if public cloud providers which leaves out a large number of potential adopters.

What recommendations would you give to someone considering this product?

i would recommend this for mission critical applications which have a modern observability stack in place.

Pros

Performance Enhancing
Generous Negotitation
Helps Innovate
Continually Improving Product

How We Deliver

Datadog

What is Datadog?

Company Details

Need Assistance?

Awards & Recognition

2023 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

Datadog Ratings

85 Likeliness to Recommend

88 Plan to Renew

1 Since last award

81 Satisfaction of Cost Relative to Value

2 Since last award

Emotional Footprint Overview

+89 Net Emotional Footprint

How much do users love Datadog?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Security Operations Automation Automate security operations e.g. threat and vulnerability management, compliance management, security incident and event management.

Operational Task Automation Execute operational tasks in response to commands, requests, incidents or alerts with minimal or no human supervision.

Analyze Activity Data Analyze activity data e.g. event logs, tickets, network packets.

Data Visualization Visualize customer data in configurable dashboards or reports, and easily share these visualizations with decision makers.

Event & Alert Management Automation Automate event & alert management tasks e.g. manage alert thresholds, notify operator of a possible SLA breach.

Machine Learning Generate insights using machine learning algorithms e.g. event prediction, anomaly detection, sentiment analysis.

Incident Management Automation Automate tasks such as incident tracking, assessment, prioritization, impact suggestion, prediction of potential incidents, and self resolution.

Explainable and Trainable Algorithms Decisions and actions generated by the tool can be reviewed, and adjustments can be made to decision-making algorithms to improve results.

Performance & Capacity Management Automation Algorithms automate performance & capacity management tasks e.g. identify workloads nearing capacity limits, identify bottlenecks and possible remediation.

Analyze Discovery Data Analyze data on the design of components in the IT environment e.g. dependencies, endpoints, licenses, asset data, workflows, and configuration data.

Change Control Automation Algorithms automate change control tasks e.g. track/assess technical changes, suggest risk/impact of changes, detect unauthorized changes, manage change windows

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Also Featured in...

Network Monitoring - Enterprise

Systems Management

Application Performance Management - Enterprise

IoT Management

Datadog Reviews

Emran K.

Perfect Ai Cloud Monitoring System Software!

Likeliness to Recommend

Pros

Amit K.

Bit pricy and now they now have strong competitors

Likeliness to Recommend

Pros

Cons

shivaling p.

Modern observability tool for modern apps!

Likeliness to Recommend

Pros

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1
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Feature Ratings

Security Operations Automation

Operational Task Automation

Analyze Activity Data

Data Visualization

Event & Alert Management Automation

Machine Learning

Incident Management Automation

Explainable and Trainable Algorithms

Performance & Capacity Management Automation

Analyze Discovery Data

Change Control Automation

Vendor Capability Ratings

Breadth of Features

Usability and Intuitiveness

Ease of Data Integration

Quality of Features

Ease of IT Administration

Ease of Implementation

Vendor Support

Ease of Customization

Availability and Quality of Training

Business Value Created

Product Strategy and Rate of Improvement