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What is Datadog?

Datadog is a monitoring service for hybrid cloud applications, assisting organizations in improving agility, increasing efficiency, and providing end-to-end visibility across the application and organization. Datadog is the essential monitoring platform for cloud applications that brings together data from servers, containers, databases, and third-party services to make your stack entirely observable. These capabilities help DevOps teams avoid downtime, resolve performance issues, and ensure customers are getting the best user experience.

Company Details


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Awards & Recognition

Datadog won the following awards in the Network Monitoring - Enterprise category

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Datadog Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Datadog.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

1
Since last award

94 Plan to Renew

1
Since last award

82 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Datadog?

1% Negative
3% Neutral
96% Positive

Pros

  • Respectful
  • Trustworthy
  • Inspires Innovation
  • Fair

Feature Ratings

Average 85

Operational Dashboard

88

Traffic Monitoring

87

Network Compliance Management

87

Network Mapping

86

Network Quality of Service

86

Network Analytics

86

Network Performance Management

86

Network Configuration Management

85

Network Environment Monitoring

85

Network Reporting

83

Vendor Capability Ratings

Average 81

Breadth of Features

85

Quality of Features

84

Ease of Implementation

84

Ease of IT Administration

82

Ease of Data Integration

81

Business Value Created

81

Usability and Intuitiveness

80

Ease of Customization

80

Vendor Support

80

Product Strategy and Rate of Improvement

79

Availability and Quality of Training

79

Datadog Reviews

Martin D.

  • Role: Information Technology
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2024

Excellent product. It's core in our workflow.

Likeliness to Recommend

10 /10

What differentiates Datadog from other similar products?

It's incredibily easy to setup and monitor. Dashboard are like any other.

What is your favorite aspect of this product?

It's one of the major players on the market and it's been very reliable ever since. Since this is a mission critical aspect we value the reliability greatly.

What do you dislike most about this product?

Support could it's hard to reach in some cases.

What recommendations would you give to someone considering this product?

Reading the documentation throughly can save time when setting up.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Paul A.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2025

An All-in-One Platform for Complete monitoring

Likeliness to Recommend

10 /10

What differentiates Datadog from other similar products?

Datadog combines infrastructure monitoring, application performance monitoring (APM), logs, network monitoring, and security into a single platform. Most competitors, like New Relic or Splunk, specialize in only one or two domains, requiring multiple tools for full coverage.

What is your favorite aspect of this product?

My favorite part is the real-time visibility and alerting. I can detect and fix issues before they impact users, which is invaluable for maintaining performance and uptime.

What do you dislike most about this product?

The steep Learning Curve. With so many features and integrations, onboarding can feel overwhelming for new users. Configuring dashboards, alerts, and integrations requires time and expertise.

What recommendations would you give to someone considering this product?

Datadog is powerful but modular. Identify whether your main focus is infrastructure monitoring, APM, network performance, security, or all of them. This helps avoid paying for modules you don’t need and ensures you configure the platform effectively.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Prashant D.

  • Role: Operations
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2025

All-in-One Observability with Excellent Dashboards

Likeliness to Recommend

10 /10

What differentiates Datadog from other similar products?

Datadog stands out with its fully unified observability platform—combining metrics, logs, traces, synthetics, and security in one UI. Its broad out-of-the-box integrations (600+), real-time dashboards, and AI-powered alerts make it a go-to for full-stack visibility without needing to stitch together multiple tools.

What is your favorite aspect of this product?

My favorite aspect of Datadog is its seamless integration across the entire tech stack, providing real-time, correlated insights from infrastructure to applications in a single, easy-to-use platform.

What do you dislike most about this product?

The biggest downside of Datadog is its complex and often expensive pricing model, which can quickly escalate as you add more hosts, containers, and features, making budgeting challenging for growing teams.

What recommendations would you give to someone considering this product?

If considering Datadog, start small to control costs and focus on essential monitoring. Leverage its rich integrations for quick setup, but plan ahead for scaling expenses. Customize alerts and dashboards to maximize actionable insights and reduce noise.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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