
What is ADP Workforce Now?
ADP Workforce Now, is an all-in-one software for HR, payroll, time & more. From payroll and HR to talent, benefits, and beyond, ADP Workforce Now adapts to the way you work. ADP Workforce Now gives you access to comprehensive reporting and the analytics you need with relevant, actionable insights. ADP HR Solutions provide a system of human resource management software solutions to streamline the management of human capital and payroll needs for any sized business.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
83 Likeliness to Recommend
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Since last award
90 Plan to Renew
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2
Since last award
80 Satisfaction of Cost Relative to Value
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Since last award
Emotional Footprint Overview
- Product Experience:
- 78%
- Negotiation and Contract:
- 72%
- Conflict Resolution:
- 75%
- Strategy & Innovation:
- 72%
- Service Experience:
- 69%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+74 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ADP Workforce Now?
Pros
- Reliable
- Security Protects
- Respectful
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Leave Management
Payroll Administration
Employee Record
Workforce Planning
Benefits Administration
Interactive Organizational Chart
Reporting and Analytics
Position Management
Time and Attendance
Talent Management
Scheduling
Vendor Capability Ratings
Breadth of Features
Ease of IT Administration
Business Value Created
Usability and Intuitiveness
Ease of Data Integration
Ease of Implementation
Quality of Features
Ease of Customization
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Also Featured in...
Benefits Administration
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Payroll
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Talent Management
Translation missing: en.product_page.ratings.score 7.6
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Workforce Management - Midmarket
Translation missing: en.product_page.ratings.score 7.3
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ADP Workforce Now Reviews
Kaushik K.
- Role: Information Technology
- Industry: Not for Profit
- Involvement: IT Leader or Manager
Submitted Nov 2023
Easy to use, but not so many configuration options
Likeliness to Recommend
What differentiates ADP Workforce Now from other similar products?
easy to use
What is your favorite aspect of this product?
easy to use
What do you dislike most about this product?
unbale to customize
What recommendations would you give to someone considering this product?
understand each module and confirm it suites your business
Pros
- Includes Product Enhancements
- Reliable
- Respectful
- Performance Enhancing
Cons
- Inhibits Innovation
- Slower Product Innovation
- Less Efficient Service

James G.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2023
Please add copy and paste timekeeping
Likeliness to Recommend
What differentiates ADP Workforce Now from other similar products?
The benefits portion and menus are appealing and easy to use
What is your favorite aspect of this product?
Benefits and compensation tracking are easy and also easy to get my tax documents
What do you dislike most about this product?
The thing I do most in the system is enter my hours and I have to manually enter them which is annoying since our previous vendor it was an easy copy and paste
What recommendations would you give to someone considering this product?
Overall it is great but timekeeping is a chore
Pros
- Helps Innovate
- Reliable
- Trustworthy
- Efficient Service
Cons
- Less Productive
- Commodity Features
- Role: Information Technology
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Jul 2025
Dependable with accurate and faster payroll.
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing