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What is ADP Workforce Now?

ADP Workforce Now, is an all-in-one software for HR, payroll, time & more. From payroll and HR to talent, benefits, and beyond, ADP Workforce Now adapts to the way you work. ADP Workforce Now gives you access to comprehensive reporting and the analytics you need with relevant, actionable insights. ADP HR Solutions provide a system of human resource management software solutions to streamline the management of human capital and payroll needs for any sized business.

Company Details


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Awards & Recognition

ADP Workforce Now won the following awards in the Human Capital Management - Midmarket category

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ADP Workforce Now Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ADP Workforce Now.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

Up 1
Since last award

90 Plan to Renew

Up 2
Since last award

80 Satisfaction of Cost Relative to Value

Up 3
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
78%
Negotiation and Contract:
72%
Conflict Resolution:
75%
Strategy & Innovation:
72%
Service Experience:
69%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+74 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ADP Workforce Now?

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11% Negative
8% Neutral
81% Positive

Pros

  • Reliable
  • Security Protects
  • Respectful
  • Acts with Integrity

Feature Ratings

Average 79

Leave Management

85

Payroll Administration

83

Employee Record

83

Workforce Planning

81

Benefits Administration

80

Interactive Organizational Chart

80

Reporting and Analytics

80

Position Management

80

Time and Attendance

79

Talent Management

78

Scheduling

78

Vendor Capability Ratings

Average 77

Breadth of Features

81

Ease of IT Administration

79

Business Value Created

79

Usability and Intuitiveness

79

Ease of Data Integration

79

Ease of Implementation

78

Quality of Features

78

Ease of Customization

76

Product Strategy and Rate of Improvement

74

Availability and Quality of Training

73

Vendor Support

72

ADP Workforce Now Reviews

Kaushik K.

  • Role: Information Technology
  • Industry: Not for Profit
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2023

Easy to use, but not so many configuration options

Likeliness to Recommend

9 /10

What differentiates ADP Workforce Now from other similar products?

easy to use

What is your favorite aspect of this product?

easy to use

What do you dislike most about this product?

unbale to customize

What recommendations would you give to someone considering this product?

understand each module and confirm it suites your business

Pros

  • Includes Product Enhancements
  • Reliable
  • Respectful
  • Performance Enhancing

Cons

  • Inhibits Innovation
  • Slower Product Innovation
  • Less Efficient Service

James G.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2023

Please add copy and paste timekeeping

Likeliness to Recommend

5 /10

What differentiates ADP Workforce Now from other similar products?

The benefits portion and menus are appealing and easy to use

What is your favorite aspect of this product?

Benefits and compensation tracking are easy and also easy to get my tax documents

What do you dislike most about this product?

The thing I do most in the system is enter my hours and I have to manually enter them which is annoying since our previous vendor it was an easy copy and paste

What recommendations would you give to someone considering this product?

Overall it is great but timekeeping is a chore

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Efficient Service

Cons

  • Less Productive
  • Commodity Features
  • Role: Information Technology
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Jul 2025

Dependable with accurate and faster payroll.

Likeliness to Recommend

9 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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