What is ADP Workforce Now?
ADP Workforce Now, is an all-in-one software for HR, payroll, time & more. From payroll and HR to talent, benefits, and beyond, ADP Workforce Now adapts to the way you work. ADP Workforce Now gives you access to comprehensive reporting and the analytics you need with relevant, actionable insights. ADP HR Solutions provide a system of human resource management software solutions to streamline the management of human capital and payroll needs for any sized business.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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82 Likeliness to Recommend
87 Plan to Renew
2
Since last award
77 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+69 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ADP Workforce Now?
Pros
- Reliable
- Security Protects
- Respectful
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Payroll Administration
Employee Record
Workforce Planning
Time and Attendance
Benefits Administration
Position Management
Performance Management
Talent Management
Learning and Development
Talent Acquisition
Vendor Capability Ratings
Breadth of Features
Ease of Implementation
Ease of IT Administration
Quality of Features
Ease of Data Integration
Usability and Intuitiveness
Business Value Created
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Benefits Administration
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Payroll
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Workforce Management - Midmarket
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ADP Workforce Now Reviews
Adam G.
- Role: Operations
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Dec 2021
Great Product for SM/Med Companies
Likeliness to Recommend
What differentiates ADP Workforce Now from other similar products?
Integration of Benefits and Payroll and Timecards and EE mgt. A nice 360 solution.
What is your favorite aspect of this product?
The EE self-services aspect helps our HR team from fielding questions that EEs can get to themselves.
What do you dislike most about this product?
I am not thrilled with the benefits portion (401k specifically) it seems old and underdeveloped
What recommendations would you give to someone considering this product?
For benefits specifically look outside to provide better value to your EE base.
Pros
- Respectful
- Friendly Negotiation
- Continually Improving Product
- Helps Innovate
Cons
- Vendor's Interest First
- Commodity Features
- Vendor Friendly Policies
Kelly N.
- Role: Human Resources
- Industry: Healthcare
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2020
Needs more customization capabilities
Likeliness to Recommend
What differentiates ADP Workforce Now from other similar products?
Integration capability
What is your favorite aspect of this product?
Integration capability
What do you dislike most about this product?
Lack of customization
What recommendations would you give to someone considering this product?
Make sure it has the capabilities to integrate with current workflow
Pros
- Includes Product Enhancements
- Appreciates Incumbent Status
Cons
- Inhibits Innovation
- Slower Product Innovation
- Less Reliable