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What is ADP Workforce Now?

ADP Workforce Now, is an all-in-one software for HR, payroll, time & more. From payroll and HR to talent, benefits, and beyond, ADP Workforce Now adapts to the way you work. ADP Workforce Now gives you access to comprehensive reporting and the analytics you need with relevant, actionable insights. ADP HR Solutions provide a system of human resource management software solutions to streamline the management of human capital and payroll needs for any sized business.

Company Details


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Awards & Recognition

ADP Workforce Now won the following awards in the Human Capital Management - Midmarket category

ADP Workforce Now Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ADP Workforce Now.

82 Likeliness to Recommend

87 Plan to Renew

2
Since last award

77 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+69 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ADP Workforce Now?

11% Negative
11% Neutral
78% Positive

Pros

  • Reliable
  • Security Protects
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 79

Payroll Administration

83

Employee Record

82

Workforce Planning

81

Time and Attendance

80

Benefits Administration

80

Position Management

80

Performance Management

78

Talent Management

76

Learning and Development

72

Talent Acquisition

71

Vendor Capability Ratings

Average 76

Breadth of Features

80

Ease of Implementation

79

Ease of IT Administration

79

Quality of Features

78

Ease of Data Integration

78

Usability and Intuitiveness

78

Business Value Created

77

Availability and Quality of Training

75

Product Strategy and Rate of Improvement

74

Ease of Customization

73

Vendor Support

70

ADP Workforce Now Reviews

Shreyans P.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2021

Comprehensive and efficient HR Management solution

Likeliness to Recommend

9 /10

What differentiates ADP Workforce Now from other similar products?

ADP Workforce Now provides a full suite of all of our HR Management solutions and fulfills several needs for our HR and Recruiting teams. It is a robust solution for HR and employee management, and is incredibly helpful for talent acquisition and retention. It is differentiated solution in the number of-out-of-the-box integrations that it offers with other HR management and recruitment software solutions.

What is your favorite aspect of this product?

ADP Workforce Now is an incredibly comprehensive solution which provides a full suite of capabilities around employee data, position and salary information, tracks employee time off, and provides annual talent reviews and recruitment reporting. The recruitment, talent development and retention solutions are truly best in class and provide our team with the data analytics and reporting they need to perform their jobs more efficiently.

What do you dislike most about this product?

Due to the frequent updates in ADP Workforce Now's software modules and suite, there can often be functionality that is missing and fixes are cumbersome. There are often numerous steps for support and assistance when troubleshooting.

What recommendations would you give to someone considering this product?

Definitely evaluate ADP Workforce Now within it's competitor set across a diverse set of criteria including functionality, price, pre-built integrations, and user experience. Ensure that each team within your HR Department will gain utility from using the solution, along with its integrations with adjacent HR and Talent Management solutions.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Meir B.

  • Role: Human Resources
  • Industry: Shipping
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Dec 2021

Overall Satisfaction with ADP Workforce Now

Likeliness to Recommend

8 /10

What differentiates ADP Workforce Now from other similar products?

ADP Workforce Now is simply way more user friendly than other systems, with a much simpler and more modern looking UI, for both users and Admins. Our previous interface was just way too complicated and old looking, for that alone we decide to go with ADP Workforce Now to avoid having to deal with employee confusion an poor onboarding.

What is your favorite aspect of this product?

Clear, modern, and user friendly UI Allows employees to sign up for benefits and use vacation days very easily Allows for Clocking in and out easily

What do you dislike most about this product?

Loading times can be long Can't search for employees by ID number in basic search Some menu items seem redundant

What recommendations would you give to someone considering this product?

When you need one system to manage all Payroll and Benefits, ADP Workforce now is very useful. My company is a large one, and requires all relevant info to be in one place, and for it to be user friendly enough that our employees, some of which are not very tech literate, and use it with ease. It may not be a replacement for HR and Payroll teams, but it is a valuable tool for them. It is NOT just a CRM though, if you're mostly looking for an employee database/CRM, this is not it.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Trustworthy

Russell L.

  • Role: Operations
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2021

Save yourself time and money. Start with ADP.

Likeliness to Recommend

10 /10

What differentiates ADP Workforce Now from other similar products?

The ease of use and the breadth of capability are just super rock solid. Employee management and self-management are just SO simple to use and navigate. It makes you WANT to use the product. How much software can you actually say - I REALLY LIKE THIS SOFTWARE?

What is your favorite aspect of this product?

The self-management of all your tax records, payroll, employee and self-goal setting is just so so solid. On top of that, it is really easy to navigate. You can just click on a title and find what you are looking for without much effort. It is put together really well.

What do you dislike most about this product?

Honestly, it is super hard for me to complain about ADP. Every time I have needed it, in any form or fashion, it has been right there. Easy Peasy.

What recommendations would you give to someone considering this product?

Figure out what exactly you are trying to accomplish and then just see if ADP DOESN'T do that. You will save yourself a lot of time because it does A LOT.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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