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What is ADP Workforce Now?

ADP Workforce Now, is an all-in-one software for HR, payroll, time & more. From payroll and HR to talent, benefits, and beyond, ADP Workforce Now adapts to the way you work. ADP Workforce Now gives you access to comprehensive reporting and the analytics you need with relevant, actionable insights. ADP HR Solutions provide a system of human resource management software solutions to streamline the management of human capital and payroll needs for any sized business.

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Awards & Recognition

ADP Workforce Now won the following awards in the Human Capital Management - Midmarket category

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ADP Workforce Now Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ADP Workforce Now.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

92 Plan to Renew

83 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+77 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ADP Workforce Now?

9% Negative
6% Neutral
85% Positive

Pros

  • Reliable
  • Security Protects
  • Transparent
  • Acts with Integrity

Feature Ratings

Average 79

Employee Record

83

Interactive Organizational Chart

83

Payroll Administration

82

Position Management

81

Workforce Planning

81

Leave Management

81

Benefits Administration

81

Scheduling

80

Time and Attendance

80

Talent Management

78

Performance Management

78

Vendor Capability Ratings

Average 78

Breadth of Features

82

Business Value Created

80

Usability and Intuitiveness

80

Quality of Features

80

Ease of Implementation

80

Ease of Data Integration

79

Ease of IT Administration

79

Ease of Customization

78

Product Strategy and Rate of Improvement

75

Availability and Quality of Training

75

Vendor Support

73

ADP Workforce Now Reviews

Gerard M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Efficient software for human resource management

Likeliness to Recommend

9 /10

What differentiates ADP Workforce Now from other similar products?

We were looking for a software that would provide services that cover the administrative needs of human resources, and we found it in ADP workforce, something that we did not have with the previously used software.

What is your favorite aspect of this product?

This wonderful software integrates all the needs that we have in the company, regarding the characteristics in the area of human resources, compliance with rules imposed by the company, talents, workforce, payroll, benefits, time management, schedules, vacations, days off due to illness, holidays, among others, facilitating changes and being very helpful for our company.

What do you dislike most about this product?

Nothing negative to add so far.

What recommendations would you give to someone considering this product?

With availability 24 hours a day, from any location, either outside or inside the country. The changes and editions of information and employee data will be updated immediately, being everything in the same place, offering ease when searching for information.

Pros

  • Reliable
  • Performance Enhancing
  • Trustworthy
  • Unique Features

Alison M.

  • Role: Human Resources
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Love the features and functionality!

Likeliness to Recommend

9 /10

What differentiates ADP Workforce Now from other similar products?

Love the features of the record keeping that this system provides. The onboarding feature has brought our new hire experience into the 21st Century. Recently they added a e-signature feature to documents which allows our new hires to sign required forms easily through their system, which is most helpful since opening our workforce up to more remote opportunities.

What is your favorite aspect of this product?

The time saving features of the onboarding and the system itself has been a huge improvement from what we had before. Due to organization delays we are still implementing all of the features such as performance reviews and benefits administration.

What do you dislike most about this product?

Nothing so far!

What recommendations would you give to someone considering this product?

Ensure this product meets your organization's specific wants and needs from an HR and Payroll system. This one was the best fit for our agency and we have been quite happy since the implementation.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Cons

  • Less Effective Service
  • Wastes Time

Shaira S.

  • Role: Human Resources
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

Outstanding system to attract the right candidates

Likeliness to Recommend

10 /10

What differentiates ADP Workforce Now from other similar products?

Allows employees to self-enroll for courses and managers can custom build or upload training content. Includes more than 40 pre-packaged compliance and development courses. Enables mobile time collection with employee scheduling and offers overtime and absence analytics and reporting.

What is your favorite aspect of this product?

By providing access to pay, benefits and time information, it makes employees self-dependent. Employees have the option of viewing worl schedules and downloading pay statements.

What do you dislike most about this product?

No features of ADP Workforce Now that disappoints. It has helped streamline the entire recruiting and hiring process and the only con that I can mention here is there is no on-premise installation.

What recommendations would you give to someone considering this product?

I recommend ADP Workforce Now because of the system's ease of use, it offers all the needed features at a reasonable price compared to other systems, and also because of the professionalism of the ADP staff.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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