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Take an Educated Approach to Developing a Learning Management System Strategy

Build an LMS strategy based on corporate objectives and Learning & Development goals by considering the four pillars: content, people, process, and technology.

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  • Alec Ballantyne, Greater Toronto Airports Authority (GTAA)
  • Leah Craig, Greater Toronto Airports Authority (GTAA)
  • Jim Tom, Public Health Ontario (PHO)
  • Cathy Chae, Public Health Ontario (PHO)
  • Matt Whitehead, Online Learning Enterprises
  • Lyndsay Massey-Groel, Toronto 2015 Pan Am Games
  • Lynn DiBonaventura, Teleflex Medical Canada
  • Nigel Fortlage, GHY International, CIO Association of Canada (Manitoba Chapter)
  • Vivian Yap, Ontario College of Teachers
  • Anonymous, Government Industry
  • Anonymous, CPG Industry
  • Anonymous, Commercial Real Estate Consulting Industry
  • Anonymous, Information Technology Industry

Your Challenge

  • Organizations often have difficulty with increasing internal course participation, measuring training effectiveness, and increasing training accessibility. Processes are often manual, resulting in wasted time, resources, and a lack of traceability and visibility between departments.

Our Advice

Critical Insight

  • Right-size your LMS solution. Avoid underinvesting or overbuying from the start. LMSs come in all shapes and sizes: don’t buy functions you don’t need.
  • Identify your LMS use case from the start to focus your strategy and filter your needs.
  • A disjointed and departmentalized approach to learning will inevitably fail. Ensure you have a holistic LMS strategy through the necessary convergence of people, process, technology, and content.

Impact and Result

  • A strong learning and development strategy that leverages a learning management solution will increase L&D efficiencies, develop in-house talent, and provide a competitive advantage to organizations.
  • Take a step back and create a business model that considers the learning needs of HR, IT, and the broader business. Strive for a holistic strategy and avoid compartmentalized efforts.
  • Understand your use case. Identify your organization’s goals and L&D objectives to choose the LMS use case that is most aligned with your learning needs.
  • Identify your solution alternatives across people, processes, technology, and content. Create a comprehensive roadmap, prioritizing initiatives and identifying dependencies.

Research & Tools

1. Visualize the project

Understand your current learning challenges as well as benefits and opportunities for LMS, then align your corporate objectives and L&D objectives with your LMS strategy.

2. Right-size the solution

Assess the current state and choose appropriate solutions across the four pillars of learning: content, people, technology, and process.

3. Finalize the strategy

Prioritize initiatives, create an actionable roadmap, and appropriately govern to the strategy.

Guided Implementations

This guided implementation is a six call advisory process.

Guided Implementation #1 - Visualize the project

Call #1 - Establish a vision for your LMS strategy project.
Call #2 - Structure the project. Identify your project team and create a project charter.

Guided Implementation #2 - Right-size the solution

Call #1 - Solicit LMS requirements from the right people in your organization.
Call #2 - Use your findings to provide insight into your solution.

Guided Implementation #3 - Finalize the strategy

Call #1 - Prioritize roadmap initiatives. Identify dependencies between people, process, technology, and content tasks.
Call #2 - Create a governance plan and consider strategies for communicating changes and selling the strategy to the business.

Learning Management System (LMS) Strategy

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Course Information

  • Title: Learning Management System (LMS) Strategy
  • Number of Course Modules: 5
  • Estimated Completion Time: 1.5 hours

Learning Outcome

Create an LMS strategy that evaluates and considers the learning needs of the entire organization, and define a comprehensive roadmap

Learning Objectives

By the end of this course, learners will be able to:

  • Identify the importance of content, people, process, and technology in evaluating the needs of the organization.
  • Detail the organization’s use case and choose an LMS that aligns with that use case and learning needs.
  • Create a comprehensive roadmap that prioritizes initiatives and identifies dependencies.
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1 CPD hour per course.

SHRM Certification Logo

Each course is valid for 1 PDC for the SHRM-CP℠ or SHRM-SCP℠.

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The use of this seal confirms that this activity has met HR Certification Institute’s® (HRCI®) criteria for recertification credit pre-approval.

Course Modules

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Module 1

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Module 2

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Module 3

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Module 4