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Take an Educated Approach to Developing a Learning Management System Strategy

Build an LMS strategy based on corporate objectives and Learning & Development goals by considering the four pillars: content, people, process, and technology.

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Contributors

  • Alec Ballantyne, Greater Toronto Airports Authority (GTAA)
  • Leah Craig, Greater Toronto Airports Authority (GTAA)
  • Jim Tom, Public Health Ontario (PHO)
  • Cathy Chae, Public Health Ontario (PHO)
  • Matt Whitehead, Online Learning Enterprises
  • Lyndsay Massey-Groel, Toronto 2015 Pan Am Games
  • Lynn DiBonaventura, Teleflex Medical Canada
  • Nigel Fortlage, GHY International, CIO Association of Canada (Manitoba Chapter)
  • Vivian Yap, Ontario College of Teachers
  • Anonymous, Government Industry
  • Anonymous, CPG Industry
  • Anonymous, Commercial Real Estate Consulting Industry
  • Anonymous, Information Technology Industry

Your Challenge

  • Organizations often have difficulty with increasing internal course participation, measuring training effectiveness, and increasing training accessibility. Processes are often manual, resulting in wasted time, resources, and a lack of traceability and visibility between departments.

Our Advice

Critical Insight

  • Right-size your LMS solution. Avoid underinvesting or overbuying from the start. LMSs come in all shapes and sizes: don’t buy functions you don’t need.
  • Identify your LMS use case from the start to focus your strategy and filter your needs.
  • A disjointed and departmentalized approach to learning will inevitably fail. Ensure you have a holistic LMS strategy through the necessary convergence of people, process, technology, and content.

Impact and Result

  • A strong learning and development strategy that leverages a learning management solution will increase L&D efficiencies, develop in-house talent, and provide a competitive advantage to organizations.
  • Take a step back and create a business model that considers the learning needs of HR, IT, and the broader business. Strive for a holistic strategy and avoid compartmentalized efforts.
  • Understand your use case. Identify your organization’s goals and L&D objectives to choose the LMS use case that is most aligned with your learning needs.
  • Identify your solution alternatives across people, processes, technology, and content. Create a comprehensive roadmap, prioritizing initiatives and identifying dependencies.

Research & Tools

1. Visualize the project

Understand your current learning challenges as well as benefits and opportunities for LMS, then align your corporate objectives and L&D objectives with your LMS strategy.

2. Right-size the solution

Assess the current state and choose appropriate solutions across the four pillars of learning: content, people, technology, and process.

3. Finalize the strategy

Prioritize initiatives, create an actionable roadmap, and appropriately govern to the strategy.

Guided Implementations

This guided implementation is a six call advisory process.

Guided Implementation #1 - Visualize the project

Call #1 - Establish a vision for your LMS strategy project.
Call #2 - Structure the project. Identify your project team and create a project charter.

Guided Implementation #2 - Right-size the solution

Call #1 - Solicit LMS requirements from the right people in your organization.
Call #2 - Use your findings to provide insight into your solution.

Guided Implementation #3 - Finalize the strategy

Call #1 - Prioritize roadmap initiatives. Identify dependencies between people, process, technology, and content tasks.
Call #2 - Create a governance plan and consider strategies for communicating changes and selling the strategy to the business.

Learning Management System (LMS) Strategy

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Course Information

  • Title: Learning Management System (LMS) Strategy
  • Number of Course Modules: 5
  • Estimated Completion Time: 1.5 hours

Learning Outcome

Create an LMS strategy that evaluates and considers the learning needs of the entire organization, and define a comprehensive roadmap

Learning Objectives

By the end of this course, learners will be able to:

  • Identify the importance of content, people, process, and technology in evaluating the needs of the organization.
  • Detail the organization’s use case and choose an LMS that aligns with that use case and learning needs.
  • Create a comprehensive roadmap that prioritizes initiatives and identifies dependencies.
HRPA CPD Pre Approved

1 CPD hour per course.

SHRM Recertification Provider

Each course is valid for 1 PDC for the SHRM-CP℠ or SHRM-SCP℠.

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Course Modules

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Introduction

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Module 1

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Module 2

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Module 3

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Module 4

Onsite Workshop

Discuss This Workshop

Book Your Workshop

Onsite workshops offer an easy way to accelerate your project. If you are unable to do the project yourself, and a Guided Implementation isn't enough, we offer low-cost onsite delivery of our project workshops. We take you through every phase of your project and ensure that you have a roadmap in place to complete your project successfully.

Module 1: Create the Project Vision

The Purpose

  • Understand the importance of creating an LMS strategy before selecting a software solution.
  • Develop an LMS business model that identifies the drivers for LMS as well as the project barriers and enablers.
  • Understand your current learning environment.

Key Benefits Achieved

  • A go/no-go decision on the project appropriateness
  • An understanding of the different project drivers

Activities

Outputs

1.1

Review strategic objectives and set goals for your LMS strategy.

1.2

Complete the LMS business model.

  • LMS business model
1.3

Decide on your LMS use case.

1.4

Map the current LMS process.

  • Current state map
  • Learning content inventory
  • High-level LMS requirements

Module 2: Evaluate the Solution

The Purpose

  • Elicit requirements from HR, IT, and the business.

Key Benefits Achieved

  • Requirements to strengthen the business case and inform the LMS strategy

Activities

Outputs

2.1

Create an LMS content strategy.

  • Content strategy
2.2

Analyze LMS strategy user survey results.

2.3

Identify process owners and content owners.

2.4

Determine metrics and guiding principles.

  • Defined process owners, metrics, and guiding principles
  • High-level user requirements
2.5

Determine LMS integration points.

Module 3: Create a Roadmap and Implementation Plan

The Purpose

  • Brainstorm and prioritize short-term and long-term LMS tasks.
  • Apply the appropriate amount of governance to the LMS strategy.

Key Benefits Achieved

  • LMS next steps
  • LMS governance considerations

Activities

Outputs

3.1

Brainstorm solution initiatives.

  • LMS strategy roadmap
3.2

Create a communication plan to promote transparency and manage change.

  • Communication plan
3.3

Build a governance plan to ensure the necessary controls are in place prior to strategy execution.

  • Governance plan
  • Stakeholder presentation