- Nicole Bonenfant, Adjunct Professor, Recruitment & Selection, Humber College
- Matt Burns, Founder & CEO, Global HR Collective
- Glenda Fisk, PhD, Employment Relations Program, Queen’s University
- Chris Frame, Partner, Operations, LiveCA
- Tom Haak, Director, HR Trends Institute
- Chris Hodge, AVP, Talent Acquisition, RoundPoint Mortgage Servicing Corporation
- Angela Hountalas, VP People, Rangle.io
- HR Professional, a U.S. Insurance Organization
- Ernest Mistica, HR Consultant, Enterprise Communications Company
- Lucy Norman, Senior Manager, Talent Acquisition, Info-Tech Research Group
- Poonam Ramkhelawon, HR Professional
- Joanne Roth, Director, Talent Acquisition, Special Projects, Sun Life Financial
- Sebastien Savard, CEO & Co-Founder, Sourcinc
- Wes Winham, Founder & CEO, Woven
Several anonymous contributors were also interviewed.
- The cost of making a bad hire is high, even for entry-level positions.
- Lack of skilled interviewing is intensified by the fact that over half of job applicants don’t meet the basic requirements of the role.
- Increasing the quality of pre-hire assessments beyond an interview improves objectivity and the quality of hiring decisions. Designing them in-house allows for greater alignment with the organization’s unique needs.
Impact and Result
- Create an in-house assessment to accompany an interview so that you can better assess the on-the-job competencies of your candidates.
- Create a scoring rubric for the assessment to improve objectivity of hires and to mitigate bias.
- Test the assessment to ensure that it is valid and reliable before integrating the assessment into your talent acquisition process.
This guided implementation is a five call advisory process.
Guided Implementation #1 - Determine priority areas
Call #1 - Discuss pain points and determine priority roles.
Call #2 - Review competency framework.
Guided Implementation #2 - Design your in-house assessments
Call #1 - Design your in-house assessments.
Guided Implementation #3 - Ensure assessments are valid and reliable
Call #1 - Discuss and determine validity and reliability methods.
Guided Implementation #4 - Create an action plan for implementation
Call #1 - Develop an action plan for implementation.
Book Your Workshop
Onsite workshops offer an easy way to accelerate your project. If you are unable to do the project yourself, and a Guided Implementation isn't enough, we offer low-cost onsite delivery of our project workshops. We take you through every phase of your project and ensure that you have a roadmap in place to complete your project successfully.
Module 1: Determine Priority Areas
- Identify priority roles and competencies.
- Select an assessment method.
Key Benefits Achieved
- Priority roles and competencies selected
- Assessment method chosen
Confirm focus competency or role.
- Focus competency or role confirmed
Determine pain points in current assessment process.
- Pain points determined
Set goals and metrics for the assessment.
- Goals and metrics set
Determine the required proficiency for the competency or role.
- Proficiency determined
Choose the method you will be using for your assessment.
- Method selected
Module 2: Design Your In-House Assessments
- Develop the assessment and scoring rubric.
- Test the assessment design’s validity and mitigate bias.
Key Benefits Achieved
- Assessment and scoring rubric established
- Assessment evaluated with a sample group
Develop the assessment based on your chosen method.
- Assessment designed based on method
Develop the scoring rubric.
- Scoring rubric created
Determine resourced required.
- Required resources identified
- Accountabilities mapped
Evaluate the assessment design for validity and bias.
- Assessment design validated
Prepare to test the design on sample group.
- Test design prepared
Module 3: Create an Action Plan for Implementation
- Determine an action plan to integrate the assessment into the TA process.
- Outline guidelines for running the assessment.
Key Benefits Achieved
- Plan to launch the assessment detailed
- Guidelines for administrating the assessment set
Outline project milestones and key actions.
- Key actions outlined
Develop your communication plan.
- Communication plan mapped out
Draft assessor guidelines.
- Assessor guidelines created
Determine feedback and metrics review.
- Feedback and metrics review determined