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How We Deliver
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Talent Acquisition

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Redesign the Candidate Experience Executive Briefing Use this briefing to make the case for a candidate-centric acquisition process that exhibits the organization's unique value to the right talent.
Candidate Experience Survey Questions Template Use this template to design a survey that gathers feedback from unsuccessful candidates to optimize the candidate experience.
Case Studies: Redesign the Candidate Experience Refer to these case studies for examples of redesigning the candidate experience.
Candidate Experience Assessment Tool Use this tool to assess which areas of the candidate experience need improvement.
Candidate Experience Service-Level Agreement Template Draft a service-level agreement with talent acquisition specialists and hiring managers to set timelines and procedures that everyone can agree to and that keep the...
DEI Lens: Redesign the Candidate Experience Use this download to review the diversity, equity, and inclusion considerations when redesigning the candidate experience.
Journey Map Template Use this template to develop a journey map that illustrates employees' perceptions, emotions, and needs experience through a specific work process.
Candidate Experience Project Charter A project charter defines the project and lays the foundation for all subsequent project planning. It is a critical communication tool for the project purpose, scope, and...
Redesign the Candidate Experience Storyboard Candidates have the power in today's competitive job market. Like consumers, they have choices and access to information about potential employers. An authentic, unique,...
Candidate Experience Best Practices Action Guide Use this guide as a reference for candidate experience best practices and action steps to implement them.