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Case Studies: Determine the Right Recruitment Process Outsourcing Solution

Refer to these case studies for examples of implemented Recruitment Process Outsourcing (RPO) solutions.

Build an Employee Sponsorship Program

Build an employee sponsorship program to address organizational-level barriers and biases hindering career advancement and leadership diversity.
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Build an Employee Sponsorship Program Storyboard

Intentional sponsorship addresses organizational-level barriers and biases hindering career advancement and leadership diversity.

Build an Employee Sponsorship Program Executive Briefing

Use this briefing to make the case for building an employee sponsorship program to the executive team.

Case Studies: Build an Employee Sponsorship Program

Refer to these case studies for examples of building an employee sponsorship program.

Employee Sponsorship Workbook

Use this Employee Sponsorship Workbook to document key information about the organization's level of readiness, need for sponsorship, priority employee segments, goals and...

Employee Sponsorship Charter Template

Use this Employee Sponsorship Charter Template to document sponsorship expectations and relationship milestones that must be shared with sponsors and sponsorees.

Customer Accountability Tracking Tool

Share this tool with emerging leaders to help structure the way they track accountabilities for specific client needs.

Framing the Customer Journey Reflection Tool

Distribute this tool with emerging leaders to organize their reflection and analysis of the customer journey when thinking about the importance of their interaction with...

Tackle Challenging Conversations to Support Customer Satisfaction Infographic

This infographic provides emerging leaders with key takeaways and sample phrasing for addressing challenging customer service situations.
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