Tackle Challenging Conversations to Support Customer Satisfaction Infographic

Author(s): Jason Chen, Michelle Courneyea, Claire Sears

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This infographic visually highlights the key takeaways from the "Communicate Effectively" element of the Demonstrate Customer Focus as an Emerging Leader – Learning Guide. It can be used alongside the learning guide as a learning reinforcement for emerging leaders. HR can customize this resource to the preferred language from their organization.

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