Learning & Development

Emotional Intelligence in Leadership

Equip managers to harness emotional intelligence for effective leadership, enabling them to identify and manage emotions in the workplace to improve relationships.
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Learning in Action: Equip Managers to Engage in Career Development Discussions

Use this downloadable and printable resource to equip managers with the skills and tools needed to engage in meaningful career development conversations that empower...

Learning in Action: Build Effective Mentoring Relationships

Use this learning in action sheet to summarize key points from the Build Effective Mentoring Relationships LMS Download.

Learning in Action: Equip Managers to Have Effective Performance Appraisal Discussions

Use this downloadable and printable resource to equip managers with the tools to conduct effective performance appraisal discussions. This resource is designed to support...

Map Internal-Facing Team Contributions to Strategic Objectives Template

Share this tool with leaders to help them outline the information they need to convey to their internal-facing teams to help them understand how their work directly...

Connect the Dots Between Your Internal-Facing Team's Contribution and Customer Impact

This guide helps first-time leaders enhance external customer focus within their internal-facing teams. It provides hands-on strategies to help teams understand the...

Connect the Dots Between Your Internal-Facing Team's Contribution and Customer Impact – Learning Guide

Share this guide with leaders to empower them to elevate their internal-facing team's connection to customer needs and impact, to drive engagement and boost product and...

Four Tactics to Help Your Internal-Facing Team Understand External Customer Needs Infographic

This infographic provides leaders with advice on how they can help their internal-facing teams understand external customer needs by providing them with actionable advice...

Foster Conversations to Understand External Customer Needs Infographic

This infographic provides leaders with advice on how they can help their internal-facing teams understand external customer needs. It also provides questions they can...

Face Imposter Syndrome With Confidence – Learning Guide for First-Time Leaders

Share this guide with first-time leaders to empower them to tackle imposter syndrome, boosting their confidence and resilience. It provides practical strategies to...
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